📊 Rating Breakdown

5 stars
177
4 stars
125
3 stars
36
2 stars
11
1 stars
7

📝 User Reviews (356)

Sean Stewart 👑
Feb 28, 2025
★★★★☆

Happy with Shopify POS

Does what it promises. The layaway feature is particularly useful for our boutique. Minor gripes but overall satisfied.

👍 Pros

- Multi-location sync
- E-commerce integration
- Time clock

👎 Cons

- The mobile app needs work

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Jennifer Walsh ⭐
Feb 28, 2025
★★★★★

Outstanding product

Our hardware store does 200+ transactions daily. Shopify POS never skips a beat. multi-location sync saves us hours every week.

👍 Pros

- Customer tracking
- Time clock
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Catherine Jenkins 👑
Feb 17, 2025
★★★☆☆

Some pros, some cons

Functional but underwhelming. layaway feature sold us on Shopify POS but the reality of inventory sync issues between locations wasn't mentioned in sales.

👍 Pros

- Matrix inventory

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected

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Peter Stewart 👑
Feb 17, 2025
★★★★★

Game changer for us

The inventory management feature alone pays for itself. Add in matrix inventory and it's a no-brainer for any pet store.

👍 Pros

- Multi-location sync
- Gift card system
- E-commerce integration
- Reliable
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Rebecca OBrien 👑
Feb 17, 2025
★★★★★

Love this system

Hands down the best POS for gift shop. We've tried Square and Toast before settling on Shopify POS. Much better fit for our needs.

👍 Pros

- Multi-location sync
- Time clock
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Rachel Johnson 👑
Feb 17, 2025
★★★★★

Highly recommend Shopify POS

Owner of hardware store here. Shopify POS has been rock solid for 2 years. Support team is responsive and actually helpful.

👍 Pros

- Gift card system
- Returns processing
- Stock alerts
- Matrix inventory

👎 Cons

- None so far

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Jessica Murphy 👑
Feb 17, 2025
★★★★☆

Mostly satisfied

Good system, good support. The multi-location sync is what sold us. Would love to see better integration options are limited in future updates.

👍 Pros

- Customer tracking
- Returns processing
- Price labeling

👎 Cons

- Some features require add-ons

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David Kim ⭐
Feb 5, 2025
★★★★★

Worth every penny

Our accountant loves the gift card system. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Inventory management
- Purchase orders
- Vendor management
- Price labeling

👎 Cons

- None so far

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✓ Would recommend
James Mitchell 👑
Feb 5, 2025
★★★★★

Outstanding product

The employee management feature alone pays for itself. Add in customer database and it's a no-brainer for any pet store.

👍 Pros

- Gift card system
- Returns processing
- E-commerce integration
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Mike Murphy 👑
Feb 5, 2025
★★★★★

Worth every penny

Quick service, reliable hardware, excellent inventory management. What more could you ask for? Been a customer for 4 years.

👍 Pros

- Purchase orders
- Employee management
- Returns processing
- Commission tracking
- Quick setup

👎 Cons

- None so far

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✓ Would recommend