📊 Rating Breakdown

5 stars
177
4 stars
125
3 stars
36
2 stars
11
1 stars
7

📝 User Reviews (356)

James Wilson ⭐
Apr 11, 2025
★★★★☆

Happy with Shopify POS

Good system, good support. The employee management is what sold us. Would love to see better some features require add-ons in future updates.

👍 Pros

- Customer database
- Matrix inventory
- Discount scheduling
- Modern interface

👎 Cons

- Hardware is a bit pricey
- Some features require add-ons
- The learning curve was steep

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Tom Cook 👑
Apr 1, 2025
★★★★★

Worth every penny

Owner of sporting goods store here. Shopify POS has been rock solid for 1 years. Support team is responsive and actually helpful.

👍 Pros

- Barcode scanning
- Multi-location sync
- Vendor management
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Joyce Chen 👑
Apr 1, 2025
★★★★★

Perfect for our needs

Been using Shopify POS for 18 months now and couldn't be happier. The gift card system is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Purchase orders
- Returns processing
- Vendor management
- Price labeling

👎 Cons

- None so far

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✓ Would recommend
Heather Brooks 👑
Apr 1, 2025
★★★★☆

Recommended with caveats

Good POS for the price. inventory management is excellent. Lost a star because the mobile app needs work needs work. Would still recommend.

👍 Pros

- Employee management
- Loyalty rewards
- Easy to use

👎 Cons

- Hardware is a bit pricey
- Some features require add-ons
- Offline mode is limited

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Sandra Cooper 👑
Mar 21, 2025
★★★★☆

Does the job well

Great layaway feature, decent customer database. Support could be faster but they do resolve issues. Good value for a bookstore.

👍 Pros

- Stock alerts
- E-commerce integration
- Good support
- Modern interface

👎 Cons

- Setup took longer than expected
- Offline mode is limited

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Dennis Brown 👑
Mar 21, 2025
★★★★☆

Mostly satisfied

We've been on Shopify POS for 7 months. Does everything we need. stock alerts is great, wish the the mobile app needs work was better.

👍 Pros

- Employee management
- Stock alerts
- Easy to use

👎 Cons

- Setup took longer than expected
- The learning curve was steep
- Offline mode is limited

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Sandra Nguyen 👑
Mar 21, 2025
★★★☆☆

Average experience

Average POS system. Does the basics fine. returns processing works well but reports showing incorrect data has been frustrating. Considering options.

👍 Pros

- Gift card system
- Matrix inventory

👎 Cons

- Setup took longer than expected

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Raymond Sullivan 👑
Mar 21, 2025
★★★★★

Perfect for our needs

Our accountant loves the inventory management. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Inventory management
- Layaway feature
- Returns processing
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Derek Park 👑
Mar 21, 2025
★★★★☆

Reliable and functional

Four stars because there's always room for improvement. That said, Shopify POS handles our gift shop well. gift card system is a highlight.

👍 Pros

- Customer tracking
- Returns processing
- E-commerce integration
- Sales analytics

👎 Cons

- Some features require add-ons
- Customer support hours are limited

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Angela Baker 👑
Mar 11, 2025
★★★★★

Exceeded expectations

Hands down the best POS for sporting goods store. We've tried Square and Toast before settling on Shopify POS. Much better fit for our needs.

👍 Pros

- Loyalty rewards
- Price labeling
- Customer database

👎 Cons

- None so far

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✓ Would recommend