📊 Rating Breakdown

5 stars
177
4 stars
125
3 stars
36
2 stars
11
1 stars
7

📝 User Reviews (356)

Luis King 👑
May 28, 2025
★★☆☆☆

Would not recommend

Looking to switch away from Shopify POS. payment terminal disconnects happens weekly. customer tracking is okay but not worth the hassle.

👍 Pros

- Layaway feature
- E-commerce integration
- Commission tracking

👎 Cons

- Hardware is a bit pricey
- Integration failures with third-party apps
- Login issues for staff

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Jennifer Young 👑
May 19, 2025
★★★★★

Outstanding product

Five stars because they earned it. Been with Shopify POS for 4 years. Every update makes the system better.

👍 Pros

- Stock alerts
- Loyalty rewards
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Sarah Martinez ⭐
May 10, 2025
★★★★☆

Good POS, room to improve

Upgraded from their older system. Big improvement in barcode scanning. Still working out some kinks with reporting could be more detailed.

👍 Pros

- Employee management
- Layaway feature
- Commission tracking
- Customer database
- Time clock

👎 Cons

- Setup took longer than expected

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✓ Would recommend
Jerry Green 👑
May 10, 2025
★★★★★

Worth every penny

Switched from Lightspeed to Shopify POS last year. Best decision we made. multi-location sync and discount scheduling have streamlined our entire operation.

👍 Pros

- Barcode scanning
- Multi-location sync
- Employee management
- E-commerce integration
- Discount scheduling

👎 Cons

- None so far

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Raymond White 👑
May 10, 2025
★★★★★

Game changer for us

Coming from an old-school register, Shopify POS was a game changer. Easy setup, great training, and the gift card system is fantastic.

👍 Pros

- Customer tracking
- Returns processing
- Vendor management
- Good support

👎 Cons

- None so far

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Dorothy Scott 👑
May 10, 2025
★★★★★

Game changer for us

Our accountant loves the stock alerts. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Barcode scanning
- Layaway feature
- Matrix inventory
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Karen Lewis 👑
May 10, 2025
★★★★★

Worth every penny

Owner of retail store here. Shopify POS has been rock solid for 5 years. Support team is responsive and actually helpful.

👍 Pros

- Multi-location sync
- Sales analytics
- Price labeling
- Commission tracking
- Quick setup

👎 Cons

- None so far

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Joyce Ross 👑
May 1, 2025
★★★★☆

Good POS, room to improve

Upgraded from their older system. Big improvement in inventory management. Still working out some kinks with some features require add-ons.

👍 Pros

- Multi-location sync
- Matrix inventory
- Time clock

👎 Cons

- Setup took longer than expected
- The learning curve was steep

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Tiffany Adams 👑
May 1, 2025
★★★★☆

Good POS, room to improve

Four months in and Shopify POS is working well. Staff trained quickly on the multi-location sync. Wish some features require add-ons was included.

👍 Pros

- Inventory management
- Returns processing
- Commission tracking
- Time clock
- Good support

👎 Cons

- Setup took longer than expected
- Offline mode is limited

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✓ Would recommend
Marcus Johnson 🌱
May 1, 2025
★★★★☆

Recommended with caveats

Good POS for the price. layaway feature is excellent. Lost a star because the learning curve was steep needs work. Would still recommend.

👍 Pros

- Customer tracking
- Purchase orders
- Vendor management

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected

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✓ Would recommend