📊 Rating Breakdown

5 stars
177
4 stars
125
3 stars
36
2 stars
11
1 stars
7

📝 User Reviews (356)

Dennis Perry 👑
Jul 10, 2025
★★★★★

Excellent POS system!

The barcode scanning feature alone pays for itself. Add in sales analytics and it's a no-brainer for any gift shop.

👍 Pros

- Customer tracking
- Good support
- Affordable
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Harold Mitchell 👑
Jul 10, 2025
★★★★★

Exceeded expectations

Family convenience store for 30 years. Shopify POS modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Purchase orders
- Loyalty rewards
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Kevin Rogers 👑
Jul 2, 2025
★★★☆☆

Some pros, some cons

Average POS system. Does the basics fine. employee management works well but payment terminal disconnects has been frustrating. Considering options.

👍 Pros

- E-commerce integration
- Loyalty rewards

👎 Cons

- Setup took longer than expected
- The learning curve was steep
- Integration options are limited

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✓ Would recommend
Adam Scott 👑
Jul 2, 2025
★★★☆☆

Not bad, not great

Decent system with some frustrating limitations. stock alerts is good. slow transaction processing makes me hesitant to fully recommend.

👍 Pros

- Customer tracking
- Vendor management

👎 Cons

- Reporting could be more detailed

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✓ Would recommend
Justin Collins 👑
Jul 2, 2025
★★☆☆☆

Would not recommend

Can't recommend. We liked the returns processing demo but real-world performance is poor. slow transaction processing constantly.

👍 Pros

- E-commerce integration
- Reliable

👎 Cons

- Reporting could be more detailed
- Customer support hours are limited
- Receipt customization is basic
- Printer connectivity problems
- Slow transaction processing

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✓ Would recommend
Raymond Miller 👑
Jul 2, 2025
★★★★★

Excellent POS system!

Implemented Shopify POS across all 4 locations. Consistent performance and the returns processing makes multi-store management easy.

👍 Pros

- Inventory management
- E-commerce integration
- Sales analytics

👎 Cons

- None so far

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✓ Would recommend
Frank Walker 👑
Jun 23, 2025
★★★★★

Outstanding product

Hands down the best POS for bookstore. We've tried Square and Toast before settling on Shopify POS. Much better fit for our needs.

👍 Pros

- Stock alerts
- Affordable
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Rebecca Rogers 👑
Jun 23, 2025
★★★★★

Exceeded expectations

Owner of boutique here. Shopify POS has been rock solid for 1 years. Support team is responsive and actually helpful.

👍 Pros

- Barcode scanning
- Matrix inventory
- Time clock
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Tiffany Ross 👑
Jun 15, 2025
★★★★☆

Happy with Shopify POS

Does what it promises. The inventory management is particularly useful for our jewelry store. Minor gripes but overall satisfied.

👍 Pros

- Layaway feature
- Stock alerts
- Good support

👎 Cons

- The learning curve was steep
- Receipt customization is basic
- Integration options are limited

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✓ Would recommend
Willie Martinez 👑
Jun 15, 2025
★★★★☆

Good POS, room to improve

Upgraded from their older system. Big improvement in customer tracking. Still working out some kinks with setup took longer than expected.

👍 Pros

- Multi-location sync
- Loyalty rewards
- Good support

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey
- Receipt customization is basic

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✓ Would recommend