📊 Rating Breakdown

5 stars
177
4 stars
125
3 stars
36
2 stars
11
1 stars
7

📝 User Reviews (356)

Heather Kelly 👑
Jul 25, 2025
★★★★★

Finally found the right POS

Owner of convenience store here. Shopify POS has been rock solid for 1 years. Support team is responsive and actually helpful.

👍 Pros

- Employee management
- Commission tracking
- Customer database
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Nancy Lewis 👑
Jul 25, 2025
★★★★★

Best decision for our business

Our bookstore does 200+ transactions daily. Shopify POS never skips a beat. purchase orders saves us hours every week.

👍 Pros

- Gift card system
- Layaway feature
- Price labeling
- Matrix inventory
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Jason Nguyen 👑
Jul 25, 2025
★★★★★

Outstanding product

The layaway feature feature alone pays for itself. Add in price labeling and it's a no-brainer for any thrift store.

👍 Pros

- Inventory management
- Gift card system
- Layaway feature
- Loyalty rewards

👎 Cons

- None so far

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✓ Would recommend
Kevin O'Brien 🌱
Jul 25, 2025
★★★★★

Best decision for our business

Third POS system we've tried. Finally found the right one with Shopify POS. The layaway feature alone was worth the switch.

👍 Pros

- Purchase orders
- E-commerce integration
- Discount scheduling

👎 Cons

- None so far

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✓ Would recommend
Janet Rivera 👑
Jul 17, 2025
★★★★☆

Recommended with caveats

Solid POS system. barcode scanning is excellent, time clock could use some improvement. Still recommend for grocery store.

👍 Pros

- Multi-location sync
- Purchase orders
- Layaway feature
- Vendor management
- Matrix inventory

👎 Cons

- Customer support hours are limited
- Receipt customization is basic

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✓ Would recommend
Samantha Green 👑
Jul 17, 2025
★★★★★

Love this system

Our clothing store does 200+ transactions daily. Shopify POS never skips a beat. inventory management saves us hours every week.

👍 Pros

- Employee management
- Vendor management
- Discount scheduling

👎 Cons

- None so far

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✓ Would recommend
Rebecca Powell 👑
Jul 17, 2025
★★★★☆

Great system with minor issues

Upgraded from their older system. Big improvement in customer tracking. Still working out some kinks with receipt customization is basic.

👍 Pros

- Inventory management
- Returns processing
- Vendor management
- Reliable

👎 Cons

- The learning curve was steep
- Customer support hours are limited

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Mike Murphy 👑
Jul 10, 2025
★★★☆☆

It's okay

Three stars because it's neither great nor terrible. Shopify POS handles transactions fine but credit card processing failures is a real problem.

👍 Pros

- Modern interface

👎 Cons

- Reporting could be more detailed
- Offline mode is limited
- Receipt customization is basic

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✓ Would recommend
Jessica Nelson 👑
Jul 10, 2025
★★★★★

Outstanding product

Switched from Square to Shopify POS last year. Best decision we made. gift card system and matrix inventory have streamlined our entire operation.

👍 Pros

- Inventory management
- Sales analytics
- Vendor management
- Matrix inventory
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Tom Hill 👑
Jul 10, 2025
★★★★★

Love this system

Quick service, reliable hardware, excellent purchase orders. What more could you ask for? Been a customer for 1 years.

👍 Pros

- Barcode scanning
- E-commerce integration
- Price labeling
- Time clock
- Modern interface

👎 Cons

- None so far

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✓ Would recommend