📊 Rating Breakdown

5 stars
177
4 stars
125
3 stars
36
2 stars
11
1 stars
7

📝 User Reviews (356)

Jessica Murphy 👑
Sep 4, 2025
★☆☆☆☆

Worst POS ever

Do not buy. slow transaction processing crashed during our busiest day. Support blamed our internet. It wasn't our internet.

👍 Pros

- Gift card system
- Discount scheduling

👎 Cons

- Some features require add-ons
- Integration options are limited
- Payment terminal disconnects

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Carol Reed 👑
Sep 4, 2025
★★★★★

Perfect for our needs

If you're on the fence about Shopify POS, just do it. We were hesitant at first but the inventory management and loyalty rewards won us over.

👍 Pros

- Customer tracking
- Customer database
- Good support
- Quick setup

👎 Cons

- None so far

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Emily Foster 👑
Sep 4, 2025
★★★★★

Game changer for us

Our accountant loves the layaway feature. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Multi-location sync
- Purchase orders
- Layaway feature
- Loyalty rewards
- Affordable

👎 Cons

- None so far

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Justin Young 👑
Sep 4, 2025
★★★★☆

Mostly satisfied

Reliable and straightforward. Not the flashiest POS but layaway feature and e-commerce integration work exactly as advertised.

👍 Pros

- Customer tracking
- Layaway feature
- Sales analytics
- Customer database
- Good support

👎 Cons

- Customer support hours are limited
- Integration options are limited

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Ashley Miller 👑
Aug 28, 2025
★★★☆☆

Average experience

Three stars because it's neither great nor terrible. Shopify POS handles transactions fine but data loss after updates is a real problem.

👍 Pros

- Multi-location sync
- Time clock
- Affordable

👎 Cons

- Hardware is a bit pricey

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Sharon Foster 👑
Aug 28, 2025
★★★★★

Perfect for our needs

Been using Shopify POS for 20 months now and couldn't be happier. The gift card system is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Inventory management
- Gift card system
- Affordable
- Quick setup

👎 Cons

- None so far

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Aaron Wood 👑
Aug 28, 2025
★★★★★

Exceeded expectations

The multi-location sync feature alone pays for itself. Add in e-commerce integration and it's a no-brainer for any pet store.

👍 Pros

- Barcode scanning
- Easy to use
- Good support
- Quick setup

👎 Cons

- None so far

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Lauren Butler 👑
Aug 28, 2025
★★★★☆

Does the job well

Great stock alerts, decent discount scheduling. Support could be faster but they do resolve issues. Good value for a retail store.

👍 Pros

- Multi-location sync
- Sales analytics
- Customer database

👎 Cons

- Reporting could be more detailed
- The learning curve was steep
- Receipt customization is basic

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Karen Johnson 👑
Aug 22, 2025
★★★★☆

Solid choice overall

Does what it promises. The stock alerts is particularly useful for our liquor store. Minor gripes but overall satisfied.

👍 Pros

- Barcode scanning
- Employee management
- Loyalty rewards
- Discount scheduling

👎 Cons

- The mobile app needs work
- Reporting could be more detailed
- Customer support hours are limited

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Ruth Powell 👑
Aug 22, 2025
★★☆☆☆

Would not recommend

Save yourself the trouble. Shopify POS has potential but system crashes during peak hours and poor support make it not worth it.

👍 Pros

- Gift card system

👎 Cons

- Integration options are limited
- Reports showing incorrect data
- Slow transaction processing

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✓ Would recommend