📊 Rating Breakdown

5 stars
151
4 stars
106
3 stars
30
2 stars
9
1 stars
6

📝 User Reviews (302)

Eric Sanders 👑
Apr 6, 2023
★★★★☆

Works great for us

Great kitchen display system, decent course firing. Support could be faster but they do resolve issues. Good value for a pizzeria.

👍 Pros

- Online ordering integration
- Staff scheduling
- Kitchen printer routing

👎 Cons

- Offline mode is limited

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Karen Johnson 👑
Apr 6, 2023
★★★☆☆

It's okay

Middle of the road. Revel Systems works for basic coffee shop needs. If you need advanced reservation system, look elsewhere.

👍 Pros

- Reservation system
- Mobile ordering
- Modifier handling

👎 Cons

- Offline mode is limited

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✓ Would recommend
Susan Johnson 👑
Mar 16, 2023
★★★★★

Love this system

Family sports bar for 30 years. Revel Systems modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Tableside ordering
- Course firing
- Easy to use

👎 Cons

- None so far

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✓ Would recommend
Margaret Davis 👑
Mar 16, 2023
★★★★★

Worth every penny

Switched from pen and paper to Revel Systems last year. Best decision we made. staff scheduling and real-time reporting have streamlined our entire operation.

👍 Pros

- Staff scheduling
- Real-time reporting
- Good support
- Reliable

👎 Cons

- None so far

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Christina Martin 👑
Mar 16, 2023
★★★★☆

Solid choice overall

Overall very happy with Revel Systems. The staff scheduling works great. Knocked off one star because some features require add-ons, but nothing major.

👍 Pros

- Online ordering integration
- Split check feature
- Loyalty program
- Guest profiles
- Good support

👎 Cons

- The mobile app needs work
- The learning curve was steep
- Receipt customization is basic

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David Kim ⭐
Mar 16, 2023
★★★★☆

Works great for us

Does what it promises. The happy hour pricing is particularly useful for our fast casual spot. Minor gripes but overall satisfied.

👍 Pros

- Reservation system
- Staff scheduling
- Happy hour pricing
- Modifier handling
- Modern interface

👎 Cons

- Reporting could be more detailed

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Henry Martin 👑
Feb 23, 2023
★★★★★

Worth every penny

Implemented Revel Systems across all 2 locations. Consistent performance and the reservation system makes multi-store management easy.

👍 Pros

- Kitchen display system
- Reservation system
- Loyalty program
- Real-time reporting
- Good support

👎 Cons

- None so far

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✓ Would recommend
Frances Russell 👑
Feb 23, 2023
★★★★★

Game changer for us

Our sports bar does 200+ transactions daily. Revel Systems never skips a beat. tip management saves us hours every week.

👍 Pros

- Happy hour pricing
- Tableside ordering
- Easy to use

👎 Cons

- None so far

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Nancy Jenkins 👑
Feb 23, 2023
★★★★★

Highly recommend Revel Systems

Five stars because they earned it. Been with Revel Systems for 2 years. Every update makes the system better.

👍 Pros

- Inventory tracking
- Loyalty program
- Delivery integration
- Modifier handling

👎 Cons

- None so far

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Laura Sanders 👑
Feb 23, 2023
★★★★☆

Reliable and functional

Solid POS system. reservation system is excellent, real-time reporting could use some improvement. Still recommend for taco shop.

👍 Pros

- Menu customization
- Reservation system
- Delivery integration
- Guest profiles
- Modern interface

👎 Cons

- Some features require add-ons
- Customer support hours are limited

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✓ Would recommend