📊 Rating Breakdown

5 stars
151
4 stars
106
3 stars
30
2 stars
9
1 stars
6

📝 User Reviews (302)

Rachel Barnes 👑
Jul 15, 2023
★★★★★

Best decision for our business

Switched from a competitor system to Revel Systems last year. Best decision we made. table management and mobile ordering have streamlined our entire operation.

👍 Pros

- Split check feature
- Tableside ordering
- Modifier handling

👎 Cons

- None so far

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✓ Would recommend
Maria Butler 👑
Jul 15, 2023
★★★★☆

Recommended with caveats

Four months in and Revel Systems is working well. Staff trained quickly on the kitchen display system. Wish the mobile app needs work was included.

👍 Pros

- Inventory tracking
- Modifier handling
- Easy to use
- Good support
- Reliable

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey
- Some features require add-ons

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✓ Would recommend
Nathan Foster 👑
Jul 15, 2023
★★★★☆

Does the job well

Good system, good support. The split check feature is what sold us. Would love to see better integration options are limited in future updates.

👍 Pros

- Menu customization
- Split check feature
- Loyalty program
- Tableside ordering
- Modifier handling

👎 Cons

- The mobile app needs work
- Reporting could be more detailed

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✓ Would recommend
Ann Zhang 👑
Jul 15, 2023
★★★☆☆

Has potential

Average POS system. Does the basics fine. kitchen display system works well but integration failures with third-party apps has been frustrating. Considering options.

👍 Pros

- Tip management

👎 Cons

- Receipt customization is basic

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✓ Would recommend
Emily Rodriguez 👑
Jun 26, 2023
★★★★★

Outstanding product

Our accountant loves the split check feature. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Inventory tracking
- Real-time reporting
- Tableside ordering

👎 Cons

- None so far

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✓ Would recommend
Kyle Thomas 👑
Jun 26, 2023
★★★★★

Perfect for our needs

Implemented Revel Systems across all 2 locations. Consistent performance and the happy hour pricing makes multi-store management easy.

👍 Pros

- Menu customization
- Split check feature
- Kitchen printer routing
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Kevin Robinson 👑
Jun 26, 2023
★★★★☆

Good POS, room to improve

Good POS for the price. staff scheduling is excellent. Lost a star because receipt customization is basic needs work. Would still recommend.

👍 Pros

- Online ordering integration
- Menu customization
- Quick setup

👎 Cons

- The learning curve was steep
- Offline mode is limited
- Receipt customization is basic

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✓ Would recommend
Chris Green 👑
Jun 26, 2023
★★★☆☆

Mixed feelings

It works, but that's about it. happy hour pricing is decent. We expected more from delivery integration based on the demos.

👍 Pros

- Kitchen display system
- Real-time reporting
- Modern interface

👎 Cons

- Reporting could be more detailed
- Customer support hours are limited
- Offline mode is limited

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✓ Would recommend
Jack Henderson 👑
Jun 6, 2023
★★★★★

Finally found the right POS

Owner of taco shop here. Revel Systems has been rock solid for 1 years. Support team is responsive and actually helpful.

👍 Pros

- Table management
- Mobile ordering
- Real-time reporting
- Kitchen printer routing

👎 Cons

- None so far

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✓ Would recommend
Diane Adams 👑
Jun 6, 2023
★★★★★

Finally found the right POS

The table management feature alone pays for itself. Add in kitchen printer routing and it's a no-brainer for any bakery.

👍 Pros

- Mobile ordering
- Waitlist management
- Modern interface

👎 Cons

- None so far

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✓ Would recommend