📊 Rating Breakdown

5 stars
151
4 stars
106
3 stars
30
2 stars
9
1 stars
6

📝 User Reviews (302)

Carlos Murphy 👑
Nov 5, 2023
★★★★☆

Solid choice overall

Overall very happy with Revel Systems. The menu customization works great. Knocked off one star because the learning curve was steep, but nothing major.

👍 Pros

- Inventory tracking
- Waitlist management
- Good support
- Quick setup

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected

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Nancy Peterson 👑
Nov 5, 2023
★★★☆☆

Some pros, some cons

Middle of the road. Revel Systems works for basic fine dining establishment needs. If you need advanced split check feature, look elsewhere.

👍 Pros

- Online ordering integration
- Reliable

👎 Cons

- Reporting could be more detailed

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✓ Would recommend
Sandra Nguyen 👑
Nov 5, 2023
★★☆☆☆

Disappointed

Save yourself the trouble. Revel Systems has potential but slow transaction processing and poor support make it not worth it.

👍 Pros

- Table management
- Quick setup

👎 Cons

- Setup took longer than expected
- Some features require add-ons
- Integration options are limited
- System crashes during peak hours

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✓ Would recommend
Karen Johnson 👑
Oct 18, 2023
★★★★★

Love this system

Been using Revel Systems for 21 months now and couldn't be happier. The tip management is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Table management
- Delivery integration
- Good support
- Modern interface

👎 Cons

- None so far

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Lauren Butler 👑
Oct 18, 2023
★★★★☆

Does the job well

We've been on Revel Systems for 14 months. Does everything we need. menu customization is great, wish the setup took longer than expected was better.

👍 Pros

- Happy hour pricing
- Tableside ordering
- Easy to use
- Affordable
- Quick setup

👎 Cons

- Integration options are limited

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Raymond White 👑
Oct 18, 2023
★★★☆☆

Some pros, some cons

Three stars because it's neither great nor terrible. Revel Systems handles transactions fine but reports showing incorrect data is a real problem.

👍 Pros

- Table management
- Real-time reporting
- Reliable

👎 Cons

- Offline mode is limited

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Nicole Young 👑
Sep 29, 2023
★★★★★

Exceeded expectations

Been using Revel Systems for 4 months now and couldn't be happier. The staff scheduling is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Online ordering integration
- Kitchen printer routing
- Guest profiles
- Reliable
- Modern interface

👎 Cons

- None so far

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Rachel Sullivan 👑
Sep 29, 2023
★★★★★

Game changer for us

The reservation system feature alone pays for itself. Add in mobile ordering and it's a no-brainer for any fast casual spot.

👍 Pros

- Menu customization
- Kitchen printer routing
- Course firing
- Easy to use
- Quick setup

👎 Cons

- None so far

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Jennifer Young 👑
Sep 29, 2023
★★★★★

Highly recommend Revel Systems

The split check feature feature alone pays for itself. Add in kitchen printer routing and it's a no-brainer for any bistro.

👍 Pros

- Table management
- Online ordering integration
- Menu customization
- Split check feature
- Reservation system

👎 Cons

- None so far

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Carlos Murphy 👑
Sep 29, 2023
★★★★☆

Happy with Revel Systems

Four months in and Revel Systems is working well. Staff trained quickly on the kitchen display system. Wish integration options are limited was included.

👍 Pros

- Split check feature
- Inventory tracking
- Real-time reporting
- Good support

👎 Cons

- Customer support hours are limited
- Receipt customization is basic
- Integration options are limited

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✓ Would recommend