📊 Rating Breakdown

5 stars
151
4 stars
106
3 stars
30
2 stars
9
1 stars
6

📝 User Reviews (302)

Karen Johnson 👑
Jan 15, 2024
★★★★★

Excellent POS system!

Family bakery for 30 years. Revel Systems modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Kitchen display system
- Split check feature
- Guest profiles
- Quick setup

👎 Cons

- None so far

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Laura Sanders 👑
Jan 15, 2024
★★★★☆

Solid choice overall

Good system, good support. The split check feature is what sold us. Would love to see better integration options are limited in future updates.

👍 Pros

- Online ordering integration
- Menu customization
- Mobile ordering
- Modifier handling

👎 Cons

- Some features require add-ons

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Ruth Powell 👑
Jan 15, 2024
★★★☆☆

Some pros, some cons

It works, but that's about it. split check feature is decent. We expected more from tableside ordering based on the demos.

👍 Pros

- Menu customization
- Modifier handling

👎 Cons

- Hardware is a bit pricey
- Receipt customization is basic
- Integration options are limited

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Elizabeth Green 👑
Jan 15, 2024
★★★☆☆

Average experience

Three stars because it's neither great nor terrible. Revel Systems handles transactions fine but inventory sync issues between locations is a real problem.

👍 Pros

- Waitlist management
- Quick setup

👎 Cons

- Customer support hours are limited

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Jerry Stewart 👑
Dec 29, 2023
★★★★★

Highly recommend Revel Systems

If you're on the fence about Revel Systems, just do it. We were hesitant at first but the inventory tracking and modifier handling won us over.

👍 Pros

- Kitchen display system
- Inventory tracking
- Kitchen printer routing
- Affordable
- Quick setup

👎 Cons

- None so far

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Stephanie Hill 👑
Dec 29, 2023
★★★★☆

Solid choice overall

We've been on Revel Systems for 14 months. Does everything we need. inventory tracking is great, wish the some features require add-ons was better.

👍 Pros

- Table management
- Online ordering integration
- Course firing
- Reliable
- Quick setup

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey
- Integration options are limited

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✓ Would recommend
Frances Davis 👑
Dec 29, 2023
★★★★☆

Happy with Revel Systems

We've been on Revel Systems for 19 months. Does everything we need. happy hour pricing is great, wish the the mobile app needs work was better.

👍 Pros

- Tip management
- Waitlist management
- Quick setup

👎 Cons

- Setup took longer than expected
- Integration options are limited

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Joyce Ross 👑
Dec 29, 2023
★★★★☆

Happy with Revel Systems

Good POS for the price. staff scheduling is excellent. Lost a star because customer support hours are limited needs work. Would still recommend.

👍 Pros

- Menu customization
- Reservation system
- Guest profiles
- Affordable

👎 Cons

- The mobile app needs work

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✓ Would recommend
Kevin Robinson 👑
Dec 29, 2023
★★★★☆

Good value for money

Good system, good support. The happy hour pricing is what sold us. Would love to see better customer support hours are limited in future updates.

👍 Pros

- Tip management
- Happy hour pricing
- Real-time reporting
- Tableside ordering
- Reliable

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey
- Integration options are limited

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✓ Would recommend
Lauren Butler 👑
Dec 29, 2023
★★★☆☆

It's okay

Decent system with some frustrating limitations. inventory tracking is good. reports showing incorrect data makes me hesitant to fully recommend.

👍 Pros

- Kitchen printer routing

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected

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✓ Would recommend