📊 Rating Breakdown

5 stars
151
4 stars
106
3 stars
30
2 stars
9
1 stars
6

📝 User Reviews (302)

Kevin Watson 👑
Nov 25, 2024
★★★☆☆

Some pros, some cons

Average POS system. Does the basics fine. table management works well but integration failures with third-party apps has been frustrating. Considering options.

👍 Pros

- Online ordering integration
- Waitlist management
- Good support

👎 Cons

- The mobile app needs work
- Customer support hours are limited
- Offline mode is limited

Was this helpful?
✓ Would recommend
Nicole Carter 👑
Nov 12, 2024
★★★★★

Finally found the right POS

If you're on the fence about Revel Systems, just do it. We were hesitant at first but the tip management and real-time reporting won us over.

👍 Pros

- Tip management
- Reservation system
- Mobile ordering
- Kitchen printer routing

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Scott Adams 👑
Nov 12, 2024
★★★★★

Best decision for our business

The online ordering integration feature alone pays for itself. Add in tableside ordering and it's a no-brainer for any diner.

👍 Pros

- Mobile ordering
- Waitlist management
- Good support
- Reliable
- Modern interface

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Janet Park 👑
Nov 12, 2024
★★★★★

Worth every penny

Family bakery for 30 years. Revel Systems modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Online ordering integration
- Menu customization
- Tip management
- Easy to use

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Jessica Murphy 👑
Nov 12, 2024
★★★★★

Best decision for our business

Coming from an old-school register, Revel Systems was a game changer. Easy setup, great training, and the table management is fantastic.

👍 Pros

- Loyalty program
- Real-time reporting
- Guest profiles
- Modern interface

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Susan Moore 👑
Nov 12, 2024
★★★★☆

Good value for money

Does what it promises. The kitchen display system is particularly useful for our sushi restaurant. Minor gripes but overall satisfied.

👍 Pros

- Tableside ordering
- Kitchen printer routing
- Modifier handling
- Good support
- Reliable

👎 Cons

- Setup took longer than expected
- Some features require add-ons
- Receipt customization is basic

Was this helpful?
✓ Would recommend
Karen Lewis 👑
Nov 12, 2024
★★★★☆

Recommended with caveats

Does what it promises. The kitchen display system is particularly useful for our fast casual spot. Minor gripes but overall satisfied.

👍 Pros

- Modifier handling
- Course firing
- Easy to use
- Reliable

👎 Cons

- Some features require add-ons

Was this helpful?
✓ Would recommend
Aaron Wood 👑
Oct 30, 2024
★★★★★

Perfect for our needs

Five stars because they earned it. Been with Revel Systems for 4 years. Every update makes the system better.

👍 Pros

- Reservation system
- Modifier handling
- Good support
- Affordable

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Raymond Sullivan 👑
Oct 30, 2024
★★★★★

Excellent POS system!

Our accountant loves the split check feature. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Tip management
- Reservation system
- Real-time reporting
- Modifier handling

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Susan Wallace 👑
Oct 30, 2024
★★★★★

Excellent POS system!

Implemented Revel Systems across all 8 locations. Consistent performance and the kitchen display system makes multi-store management easy.

👍 Pros

- Table management
- Tip management
- Mobile ordering
- Affordable

👎 Cons

- None so far

Was this helpful?
✓ Would recommend