📊 Rating Breakdown

5 stars
151
4 stars
106
3 stars
30
2 stars
9
1 stars
6

📝 User Reviews (302)

Tiffany Adams 👑
Jan 1, 2025
★★★★☆

Recommended with caveats

Does what it promises. The inventory tracking is particularly useful for our pizzeria. Minor gripes but overall satisfied.

👍 Pros

- Tip management
- Kitchen printer routing
- Easy to use
- Good support

👎 Cons

- Hardware is a bit pricey
- Receipt customization is basic

Was this helpful?
✓ Would recommend
Catherine Wilson 👑
Jan 1, 2025
★★★★☆

Happy with Revel Systems

Upgraded from their older system. Big improvement in reservation system. Still working out some kinks with the learning curve was steep.

👍 Pros

- Reservation system
- Real-time reporting
- Waitlist management
- Easy to use
- Reliable

👎 Cons

- Setup took longer than expected
- The learning curve was steep
- Offline mode is limited

Was this helpful?
✓ Would recommend
Rachel Rivera 👑
Jan 1, 2025
★★★★☆

Does the job well

Great split check feature, decent modifier handling. Support could be faster but they do resolve issues. Good value for a diner.

👍 Pros

- Staff scheduling
- Happy hour pricing
- Tableside ordering
- Course firing

👎 Cons

- Setup took longer than expected
- Some features require add-ons
- Integration options are limited

Was this helpful?
✓ Would recommend
Margaret Davis 👑
Dec 20, 2024
★★★★★

Love this system

Hands down the best POS for food truck. We've tried Square and Toast before settling on Revel Systems. Much better fit for our needs.

👍 Pros

- Online ordering integration
- Loyalty program
- Affordable

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Raymond Miller 👑
Dec 20, 2024
★★★★★

Finally found the right POS

Switched from MICROS to Revel Systems last year. Best decision we made. online ordering integration and guest profiles have streamlined our entire operation.

👍 Pros

- Loyalty program
- Kitchen printer routing
- Affordable
- Quick setup

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Catherine Kim 👑
Dec 20, 2024
★★★★★

Perfect for our needs

Our restaurant does 200+ transactions daily. Revel Systems never skips a beat. online ordering integration saves us hours every week.

👍 Pros

- Kitchen display system
- Course firing
- Modern interface
- Quick setup

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Steve Park ⭐
Dec 20, 2024
★★★★★

Perfect for our needs

Quick service, reliable hardware, excellent table management. What more could you ask for? Been a customer for 2 years.

👍 Pros

- Mobile ordering
- Real-time reporting
- Delivery integration
- Tableside ordering

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Aaron Wood 👑
Dec 8, 2024
★★★★★

Excellent POS system!

Quick service, reliable hardware, excellent online ordering integration. What more could you ask for? Been a customer for 2 years.

👍 Pros

- Loyalty program
- Tableside ordering
- Easy to use
- Reliable

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Steve Park ⭐
Nov 25, 2024
★★★★★

Best decision for our business

Coming from an old-school register, Revel Systems was a game changer. Easy setup, great training, and the happy hour pricing is fantastic.

👍 Pros

- Tip management
- Inventory tracking
- Waitlist management
- Affordable

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Henry Russell 👑
Nov 25, 2024
★★★★☆

Recommended with caveats

Overall very happy with Revel Systems. The kitchen display system works great. Knocked off one star because customer support hours are limited, but nothing major.

👍 Pros

- Menu customization
- Real-time reporting
- Kitchen printer routing

👎 Cons

- Setup took longer than expected
- The learning curve was steep
- Receipt customization is basic

Was this helpful?
✓ Would recommend