📊 Rating Breakdown

5 stars
151
4 stars
106
3 stars
30
2 stars
9
1 stars
6

📝 User Reviews (302)

Emily Rodriguez 👑
May 10, 2025
★★★★☆

Recommended with caveats

Great staff scheduling, decent waitlist management. Support could be faster but they do resolve issues. Good value for a fast casual spot.

👍 Pros

- Inventory tracking
- Happy hour pricing
- Course firing
- Waitlist management

👎 Cons

- Reporting could be more detailed
- Customer support hours are limited
- Offline mode is limited

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✓ Would recommend
Peter Stewart 👑
May 1, 2025
★★★★★

Excellent POS system!

Coming from an old-school register, Revel Systems was a game changer. Easy setup, great training, and the reservation system is fantastic.

👍 Pros

- Kitchen display system
- Menu customization
- Tip management
- Staff scheduling
- Tableside ordering

👎 Cons

- None so far

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✓ Would recommend
Susan Taylor 👑
Apr 21, 2025
★★★★★

Love this system

Been using Revel Systems for 24 months now and couldn't be happier. The kitchen display system is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Staff scheduling
- Happy hour pricing
- Tableside ordering

👎 Cons

- None so far

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✓ Would recommend
Margaret Rivera 👑
Apr 21, 2025
★★★★★

Highly recommend Revel Systems

Family taco shop for 30 years. Revel Systems modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Loyalty program
- Delivery integration
- Waitlist management

👎 Cons

- None so far

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✓ Would recommend
Nancy Rogers 👑
Apr 21, 2025
★★★★☆

Good POS, room to improve

Reliable and straightforward. Not the flashiest POS but split check feature and tableside ordering work exactly as advertised.

👍 Pros

- Kitchen display system
- Staff scheduling
- Loyalty program
- Good support
- Quick setup

👎 Cons

- Some features require add-ons
- Receipt customization is basic
- Integration options are limited

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Diana Carter 👑
Apr 11, 2025
★★★★★

Love this system

Third POS system we've tried. Finally found the right one with Revel Systems. The tip management alone was worth the switch.

👍 Pros

- Staff scheduling
- Loyalty program
- Easy to use

👎 Cons

- None so far

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✓ Would recommend
Lauren Rogers 👑
Apr 11, 2025
★★★★☆

Great system with minor issues

Overall very happy with Revel Systems. The menu customization works great. Knocked off one star because offline mode is limited, but nothing major.

👍 Pros

- Table management
- Real-time reporting
- Delivery integration
- Tableside ordering

👎 Cons

- The learning curve was steep

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✓ Would recommend
Frank Walker 👑
Apr 11, 2025
★★★★☆

Mostly satisfied

Good system, good support. The split check feature is what sold us. Would love to see better integration options are limited in future updates.

👍 Pros

- Kitchen display system
- Loyalty program
- Good support
- Affordable

👎 Cons

- Setup took longer than expected

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✓ Would recommend
Dorothy Perry 👑
Apr 11, 2025
★★★☆☆

Average experience

Three stars because it's neither great nor terrible. Revel Systems handles transactions fine but system crashes during peak hours is a real problem.

👍 Pros

- Tip management
- Loyalty program
- Modifier handling

👎 Cons

- Some features require add-ons
- The learning curve was steep

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✓ Would recommend
Lauren Butler 👑
Apr 11, 2025
★☆☆☆☆

Complete waste of money

Avoid Revel Systems. integration failures with third-party apps from day one. Support is unresponsive. Cost us thousands in lost sales.

👍 Pros

- Waitlist management

👎 Cons

- Offline mode is limited
- Receipt customization is basic
- Payment terminal disconnects

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✓ Would recommend