📊 Rating Breakdown

5 stars
151
4 stars
106
3 stars
30
2 stars
9
1 stars
6

📝 User Reviews (302)

Eric Coleman 👑
Jun 15, 2025
★★★☆☆

Room for improvement

Functional but underwhelming. tip management sold us on Revel Systems but the reality of slow transaction processing wasn't mentioned in sales.

👍 Pros

- Modifier handling

👎 Cons

- The mobile app needs work
- Some features require add-ons

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Rachel Barnes 👑
Jun 15, 2025
★★★☆☆

It's okay

It works, but that's about it. happy hour pricing is decent. We expected more from mobile ordering based on the demos.

👍 Pros

- Waitlist management

👎 Cons

- Hardware is a bit pricey
- Offline mode is limited

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Kimberly Watson 👑
Jun 15, 2025
★★★☆☆

Room for improvement

Decent system with some frustrating limitations. menu customization is good. payment terminal disconnects makes me hesitant to fully recommend.

👍 Pros

- Table management

👎 Cons

- Reporting could be more detailed
- The learning curve was steep
- Customer support hours are limited

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Eric Coleman 👑
Jun 6, 2025
★★★★★

Perfect for our needs

Our accountant loves the kitchen display system. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Inventory tracking
- Real-time reporting
- Kitchen printer routing
- Easy to use

👎 Cons

- None so far

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Diana Lee 🌱
May 28, 2025
★★★★★

Excellent POS system!

Been using Revel Systems for 15 months now and couldn't be happier. The happy hour pricing is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Menu customization
- Tip management
- Loyalty program
- Course firing
- Reliable

👎 Cons

- None so far

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Nancy Park 👑
May 28, 2025
★★★★★

Best decision for our business

Family sports bar for 30 years. Revel Systems modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Table management
- Reservation system
- Happy hour pricing
- Loyalty program
- Kitchen printer routing

👎 Cons

- None so far

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Mike Chen ⭐
May 28, 2025
★★★★★

Perfect for our needs

Hands down the best POS for taco shop. We've tried Square and Toast before settling on Revel Systems. Much better fit for our needs.

👍 Pros

- Table management
- Inventory tracking
- Course firing

👎 Cons

- None so far

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Carlos Murphy 👑
May 28, 2025
★★★★☆

Solid choice overall

We've been on Revel Systems for 19 months. Does everything we need. kitchen display system is great, wish the reporting could be more detailed was better.

👍 Pros

- Kitchen display system
- Online ordering integration
- Happy hour pricing
- Tableside ordering
- Reliable

👎 Cons

- The mobile app needs work

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Nancy Sanders 👑
May 28, 2025
★★★☆☆

Decent but frustrating

Average POS system. Does the basics fine. happy hour pricing works well but credit card processing failures has been frustrating. Considering options.

👍 Pros

- Delivery integration

👎 Cons

- Reporting could be more detailed
- Offline mode is limited
- Integration options are limited

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Paul Murphy 👑
May 19, 2025
★★★★★

Worth every penny

Been using Revel Systems for 3 months now and couldn't be happier. The split check feature is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Table management
- Staff scheduling
- Loyalty program
- Real-time reporting

👎 Cons

- None so far

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✓ Would recommend