📊 Rating Breakdown

5 stars
39
4 stars
28
3 stars
8
2 stars
2
1 stars
2

📝 User Reviews (79)

Tom Bradley ⭐
Mar 6, 2024
★★★★☆

Good POS, room to improve

Upgraded from their older system. Big improvement in barcode scanning. Still working out some kinks with setup took longer than expected.

👍 Pros

- Barcode scanning
- Multi-location sync
- Purchase orders
- Employee management
- Easy to use

👎 Cons

- Setup took longer than expected
- Some features require add-ons
- The learning curve was steep

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✓ Would recommend
Lisa Nguyen ⭐
Jan 15, 2024
★★★★☆

Good POS, room to improve

Overall very happy with Fattmerchant. The purchase orders works great. Knocked off one star because hardware is a bit pricey, but nothing major.

👍 Pros

- Purchase orders
- Loyalty rewards
- Customer database
- Good support
- Quick setup

👎 Cons

- Setup took longer than expected
- Receipt customization is basic

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✓ Would recommend
Amanda Scott 👑
Dec 29, 2023
★★★★★

Outstanding product

We run a busy jewelry store and Fattmerchant handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Gift card system
- Stock alerts
- Price labeling
- Affordable
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Angela Baker 👑
Dec 29, 2023
★★★★★

Game changer for us

Quick service, reliable hardware, excellent returns processing. What more could you ask for? Been a customer for 2 years.

👍 Pros

- Gift card system
- E-commerce integration
- Time clock
- Quick setup

👎 Cons

- None so far

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Kevin Rogers 👑
Nov 23, 2023
★★★★☆

Reliable and functional

Great customer tracking, decent e-commerce integration. Support could be faster but they do resolve issues. Good value for a smoke shop.

👍 Pros

- Barcode scanning
- Commission tracking
- Easy to use
- Reliable

👎 Cons

- The mobile app needs work
- Offline mode is limited

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✓ Would recommend
Emily Zhang ⭐
Nov 5, 2023
★★★★☆

Reliable and functional

Solid POS system. customer tracking is excellent, loyalty rewards could use some improvement. Still recommend for clothing store.

👍 Pros

- Employee management
- E-commerce integration
- Time clock
- Affordable

👎 Cons

- Setup took longer than expected
- The learning curve was steep
- Receipt customization is basic

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✓ Would recommend
Kimberly Anderson 👑
Sep 11, 2023
★★★★★

Game changer for us

The gift card system feature alone pays for itself. Add in vendor management and it's a no-brainer for any boutique.

👍 Pros

- Loyalty rewards
- Sales analytics
- Commission tracking

👎 Cons

- None so far

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✓ Would recommend
Ruth Powell 👑
Sep 11, 2023
★★★☆☆

Mixed feelings

We use Fattmerchant for our hardware store. returns processing is useful. However, integration failures with third-party apps has caused headaches. Looking at alternatives.

👍 Pros

- Stock alerts
- Customer database
- Time clock

👎 Cons

- Reporting could be more detailed
- Receipt customization is basic
- Integration options are limited

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✓ Would recommend
Kenneth Ramos 👑
Aug 23, 2023
★★★★★

Highly recommend Fattmerchant

Third POS system we've tried. Finally found the right one with Fattmerchant. The employee management alone was worth the switch.

👍 Pros

- Inventory management
- Barcode scanning
- E-commerce integration
- Commission tracking
- Matrix inventory

👎 Cons

- None so far

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✓ Would recommend
Adam Scott 👑
Aug 4, 2023
★★★★★

Finally found the right POS

Hands down the best POS for jewelry store. We've tried Square and Toast before settling on Fattmerchant. Much better fit for our needs.

👍 Pros

- Inventory management
- Matrix inventory
- Discount scheduling

👎 Cons

- None so far

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✓ Would recommend