📊 Rating Breakdown

5 stars
47
4 stars
33
3 stars
9
2 stars
3
1 stars
2

📝 User Reviews (94)

Miguel Rodriguez 👑
Mar 23, 2024
★★★★☆

Does the job well

Good system, good support. The returns processing is what sold us. Would love to see better the mobile app needs work in future updates.

👍 Pros

- Multi-location sync
- E-commerce integration
- Time clock
- Easy to use
- Reliable

👎 Cons

- Setup took longer than expected
- Some features require add-ons
- Integration options are limited

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Tiffany Wright 👑
Mar 23, 2024
★★★★☆

Recommended with caveats

Good system, good support. The multi-location sync is what sold us. Would love to see better the mobile app needs work in future updates.

👍 Pros

- Commission tracking
- Matrix inventory
- Good support

👎 Cons

- Customer support hours are limited

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✓ Would recommend
Kyle Thomas 👑
Feb 18, 2024
★★★★★

Worth every penny

Family hardware store for 30 years. Dejavoo modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Gift card system
- Layaway feature
- Reliable
- Quick setup

👎 Cons

- None so far

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Rebecca Perry 👑
Feb 18, 2024
★★★★☆

Does the job well

Reliable and straightforward. Not the flashiest POS but barcode scanning and commission tracking work exactly as advertised.

👍 Pros

- Customer tracking
- Multi-location sync
- Vendor management
- Easy to use

👎 Cons

- Setup took longer than expected
- Customer support hours are limited
- Integration options are limited

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Kimberly Watson 👑
Feb 1, 2024
★★★★★

Exceeded expectations

Five stars because they earned it. Been with Dejavoo for 3 years. Every update makes the system better.

👍 Pros

- Vendor management
- Commission tracking
- Customer database
- Time clock

👎 Cons

- None so far

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Scott Reed 👑
Feb 1, 2024
★★★★☆

Does the job well

Great stock alerts, decent customer database. Support could be faster but they do resolve issues. Good value for a grocery store.

👍 Pros

- Employee management
- Gift card system
- Returns processing
- Vendor management

👎 Cons

- Integration options are limited

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Scott Anderson 👑
Jan 15, 2024
★★★☆☆

Not bad, not great

It works, but that's about it. employee management is decent. We expected more from vendor management based on the demos.

👍 Pros

- Inventory management
- Discount scheduling
- Quick setup

👎 Cons

- The mobile app needs work
- Setup took longer than expected

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Nicole Carter 👑
Dec 11, 2023
★★★★★

Highly recommend Dejavoo

Hands down the best POS for gift shop. We've tried Square and Toast before settling on Dejavoo. Much better fit for our needs.

👍 Pros

- Customer tracking
- Multi-location sync
- Layaway feature
- Commission tracking
- Quick setup

👎 Cons

- None so far

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Maria Butler 👑
Oct 18, 2023
★☆☆☆☆

Terrible experience

Avoid Dejavoo. printer connectivity problems from day one. Support is unresponsive. Cost us thousands in lost sales.

👍 Pros

- Sales analytics
- Quick setup

👎 Cons

- The mobile app needs work
- Integration options are limited
- Printer connectivity problems
- Slow transaction processing
- Payment terminal disconnects

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Betty Hamilton 👑
Sep 29, 2023
★★★★☆

Happy with Dejavoo

Happy with our purchase. Dejavoo runs our bookstore smoothly. The multi-location sync took some getting used to but works well now.

👍 Pros

- Inventory management
- Gift card system
- Layaway feature
- Customer database

👎 Cons

- Offline mode is limited
- Integration options are limited

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✓ Would recommend