📊 Rating Breakdown

5 stars
46
4 stars
32
3 stars
9
2 stars
3
1 stars
2

📝 User Reviews (92)

Scott Adams 👑
Dec 11, 2023
★★★★★

Worth every penny

We run a busy hardware store and ADP handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Barcode scanning
- Returns processing
- E-commerce integration

👎 Cons

- None so far

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Justin Young 👑
Dec 11, 2023
★★☆☆☆

Disappointed

Can't recommend. We liked the barcode scanning demo but real-world performance is poor. credit card processing failures constantly.

👍 Pros

- Commission tracking
- Easy to use

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey
- Offline mode is limited
- Credit card processing failures
- Integration failures with third-party apps

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Raymond White 👑
Nov 23, 2023
★★★★★

Love this system

Coming from an old-school register, ADP was a game changer. Easy setup, great training, and the customer tracking is fantastic.

👍 Pros

- Loyalty rewards
- Vendor management
- Commission tracking
- Discount scheduling
- Affordable

👎 Cons

- None so far

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Rachel Barnes 👑
Nov 5, 2023
★★★★☆

Great system with minor issues

Overall very happy with ADP. The returns processing works great. Knocked off one star because customer support hours are limited, but nothing major.

👍 Pros

- Returns processing
- Price labeling
- Customer database
- Modern interface

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey

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Nathan Foster 👑
Nov 5, 2023
★☆☆☆☆

Complete waste of money

One star is generous. slow transaction processing every single day. Going back to our old system.

👍 Pros

- Sales analytics
- Price labeling
- Time clock

👎 Cons

- Some features require add-ons
- Customer support hours are limited
- Inventory sync issues between locations
- Slow transaction processing
- Data loss after updates

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Jack Henderson 👑
Sep 29, 2023
★★★★★

Exceeded expectations

Quick service, reliable hardware, excellent returns processing. What more could you ask for? Been a customer for 4 years.

👍 Pros

- Customer tracking
- Returns processing
- Matrix inventory
- Time clock

👎 Cons

- None so far

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Scott Patterson 👑
Sep 29, 2023
★★★★★

Finally found the right POS

Coming from an old-school register, ADP was a game changer. Easy setup, great training, and the gift card system is fantastic.

👍 Pros

- E-commerce integration
- Discount scheduling
- Reliable
- Modern interface

👎 Cons

- None so far

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Karen Johnson 👑
Sep 29, 2023
★★★★☆

Reliable and functional

Solid POS system. multi-location sync is excellent, discount scheduling could use some improvement. Still recommend for toy store.

👍 Pros

- Sales analytics
- Price labeling
- Reliable
- Modern interface

👎 Cons

- The mobile app needs work
- Some features require add-ons
- Customer support hours are limited

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Peter Stewart 👑
Sep 11, 2023
★★★★☆

Solid choice overall

Upgraded from their older system. Big improvement in gift card system. Still working out some kinks with offline mode is limited.

👍 Pros

- Gift card system
- Layaway feature
- Reliable

👎 Cons

- Hardware is a bit pricey
- Some features require add-ons

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Lauren Howard 👑
Aug 23, 2023
★★★★★

Love this system

Hands down the best POS for toy store. We've tried Square and Toast before settling on ADP. Much better fit for our needs.

👍 Pros

- Inventory management
- Returns processing
- Discount scheduling

👎 Cons

- None so far

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✓ Would recommend