I'm running a in Baltimore, MD and looking for advice. We currently have been looking at different options. Any recommendations or experiences to share?
Thanks in advance!
Jessica Campbell
👑 Master
1,480 points • Member since Jan 2025
💬 23 Replies
Helen Martinez
👑 Master
205 posts
Jul 12, 2025
Just went through this. Here's what I learned: take your time with the setup
Miguel Rodriguez
👑 Master
189 posts
Aug 4, 2025
Different perspective here - you might want to consider a different approach
Dennis Brown
👑 Master
208 posts
Aug 5, 2025
+1 to this. We've seen similar results.
Joyce Ross
👑 Master
198 posts
Aug 15, 2025
Had the same problem, support was very helpful when I contacted them.
Heather Brooks
👑 Master
202 posts
Aug 21, 2025
Great question! In my experience with Mindbody, it has been working well for us
Karen Ross
👑 Master
203 posts
Aug 28, 2025
Check out the reporting setting, that might help.
Raymond Sullivan
👑 Master
202 posts
Aug 28, 2025
Great question! In my experience with Fattmerchant, it has been working well for us
Kyle Ross
👑 Master
236 posts
Sep 6, 2025
Training took about 4 days for our staff.
Frances Chen
👑 Master
220 posts
Sep 7, 2025
Had the same problem, support was frustrating when I contacted them.
Jerry Rivera
👑 Master
208 posts
Sep 8, 2025
This is why we switched to Salon Iris. No regrets.
Catherine Wilson
👑 Master
206 posts
Sep 10, 2025
We had the same issue. What worked for us was updating the firmware
Kevin Watson
👑 Master
216 posts
Sep 24, 2025
Make sure you're on the latest version. That fixed it for us.
Steve Hall
👑 Master
191 posts
Sep 29, 2025
Had the same problem, support was slow but eventually helpful when I contacted them.
James Park
👑 Master
212 posts
Sep 30, 2025
We had the same issue. What worked for us was restarting the terminal
George Clark
👑 Master
202 posts
Oct 5, 2025
Had the same problem, support was slow but eventually helpful when I contacted them.
Amanda Scott
👑 Master
203 posts
Oct 8, 2025
The reporting is definitely worth the extra cost IMO.
Nicole Carter
👑 Master
239 posts
Oct 14, 2025
We had the same issue. What worked for us was restarting the terminal
Frances Davis
👑 Master
226 posts
Oct 17, 2025
We had the same issue. What worked for us was reinstalling the app
Joyce Perez
👑 Master
193 posts
3w ago
Agreed with the above. Also worth mentioning you should also check the settings
Kyle Ross
👑 Master
236 posts
2w ago
Make sure you're on the latest version. That fixed it for us.