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Training new staff on When I Work

🆘 Help & Support 👁️ 2,285 views 💬 12 replies 📅 Jul 28, 2025
Quick question for the community:

We're trying to figure out the best approach for our restaurant

Would love to hear from others who've dealt with this.
Kenneth Ramos 👑 Master
1,270 points • Member since Sep 2025

💬 12 Replies

Jerry Davis
👑 Master
204 posts
Aug 1, 2025
Check out the online ordering integration setting, that might help.
👍 Helpful (16) 🔗 Share
Donna Zhang
👑 Master
222 posts
Aug 23, 2025
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (17) 🔗 Share
Frank Wood
👑 Master
207 posts
Aug 26, 2025
Agreed with the above. Also worth mentioning you should also check the settings
👍 Helpful (15) 🔗 Share
Stephanie Thompson
👑 Master
200 posts
Aug 29, 2025
Cost us about $86/month all in. Worth it.
👍 Helpful (6) 🔗 Share
Donna Zhang
👑 Master
222 posts
Sep 15, 2025
Great question! In my experience with NCR Silver, it has been working well for us
👍 Helpful (4) 🔗 Share
Jack Collins
👑 Master
210 posts
Sep 25, 2025
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (9) 🔗 Share
Tom Hill
👑 Master
198 posts
Sep 27, 2025
I've been using Maitre D for 20 months and it has been working well for us
👍 Helpful (13) 🔗 Share
Henry Russell
👑 Master
223 posts
Oct 7, 2025
+1 to this. We've seen similar results.
👍 Helpful (7) 🔗 Share
Rebecca Rogers
👑 Master
231 posts
Oct 28, 2025
The reservation system is definitely worth the extra cost IMO.
👍 Helpful (17) 🔗 Share
Lauren Howard
👑 Master
222 posts
2w ago
Great question! In my experience with Shiji, it has been working well for us
👍 Helpful (10) 🔗 Share
Carlos Hughes
👑 Master
235 posts
2w ago
We had the same issue. What worked for us was contacting support
👍 Helpful (5) 🔗 Share
Nancy Sanders
👑 Master
217 posts
1w ago
We had the same issue. What worked for us was restarting the terminal
👍 Helpful (9) 🔗 Share

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