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Training new staff on Simphony

🆘 Help & Support 👁️ 971 views 💬 20 replies 📅 Jun 28, 2025
Hey everyone,

Training new staff on Simphony

I'm running a cafe in Sacramento, CA and looking for advice. We currently have been looking at different options. Any recommendations or experiences to share?

Thanks in advance!
Samantha Perry 👑 Master
1,395 points • Member since Oct 2025

💬 20 Replies

Frank Walker
👑 Master
198 posts
Jul 1, 2025
Cost us about $97/month all in. Worth it.
👍 Helpful (20) 🔗 Share
Benjamin Turner
👑 Master
231 posts
Jul 2, 2025
Training took about 4 days for our staff.
👍 Helpful (2) 🔗 Share
Jonathan Taylor
👑 Master
215 posts
Jul 18, 2025
The time-based pricing is definitely worth the extra cost IMO.
👍 Helpful (20) 🔗 Share
Kenneth Ramos
👑 Master
200 posts
Jul 24, 2025
Training took about 3 days for our staff.
👍 Helpful (7) 🔗 Share
Laura Jackson
👑 Master
194 posts
Jul 30, 2025
Different perspective here - you might want to consider a different approach
👍 Helpful (20) 🔗 Share
Janet Park
👑 Master
206 posts
Aug 1, 2025
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (18) 🔗 Share
Raymond Miller
👑 Master
197 posts
Aug 3, 2025
I've been using Cumulus Retail for 14 months and it has been working well for us
👍 Helpful (8) 🔗 Share
Michelle Chen
👑 Master
195 posts
Aug 21, 2025
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (11) 🔗 Share
Heather Brooks
👑 Master
202 posts
Aug 23, 2025
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (8) 🔗 Share
Kimberly Anderson
👑 Master
207 posts
Aug 29, 2025
I've been using Upserve for 3 months and it has been working well for us
👍 Helpful (13) 🔗 Share
Dennis Perry
👑 Master
215 posts
Aug 31, 2025
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (12) 🔗 Share
Michelle Hughes
👑 Master
197 posts
Sep 16, 2025
+1 to this. We've seen similar results.
👍 Helpful (9) 🔗 Share
Jennifer Wright
👑 Master
221 posts
Sep 16, 2025
Had the same problem, support was very helpful when I contacted them.
👍 Helpful (17) 🔗 Share
Angela Baker
👑 Master
195 posts
Sep 16, 2025
Great question! In my experience with GoTab, it has been working well for us
👍 Helpful (7) 🔗 Share
Jessica Nelson
👑 Master
208 posts
Oct 9, 2025
The combo deals is definitely worth the extra cost IMO.
👍 Helpful (15) 🔗 Share
Rebecca Rogers
👑 Master
231 posts
4w ago
Training took about 3 days for our staff.
👍 Helpful (2) 🔗 Share
Margaret Davis
👑 Master
210 posts
3w ago
+1 to this. We've seen similar results.
👍 Helpful (1) 🔗 Share
Amber Foster
👑 Master
214 posts
1w ago
We had the same issue. What worked for us was contacting support
👍 Helpful (14) 🔗 Share
Elizabeth Green
👑 Master
212 posts
1w ago
For cafe, I'd recommend considering looking at multiple options
👍 Helpful (11) 🔗 Share
Donna Zhang
👑 Master
222 posts
2d ago
We had the same issue. What worked for us was restarting the terminal
👍 Helpful (18) 🔗 Share

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