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Training new staff on ChowNow

🆘 Help & Support 👁️ 3,259 views 💬 25 replies 📅 Aug 4, 2025
Hey everyone,

Training new staff on ChowNow

I'm running a cafe in Tucson, AZ and looking for advice. We currently have been looking at different options. Any recommendations or experiences to share?

Thanks in advance!
Derek Park 👑 Master
1,420 points • Member since Aug 2025

💬 25 Replies

Catherine Wilson
👑 Master
206 posts
Aug 7, 2025
Training took about 4 days for our staff.
👍 Helpful (4) 🔗 Share
Nicole Thompson
👑 Master
223 posts
Aug 14, 2025
We had the same issue. What worked for us was reconfiguring the network settings
👍 Helpful (16) 🔗 Share
Lauren Howard
👑 Master
222 posts
Aug 15, 2025
We had the same issue. What worked for us was reconfiguring the network settings
👍 Helpful (4) 🔗 Share
Kimberly Lewis
👑 Master
205 posts
Aug 16, 2025
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (5) 🔗 Share
Margaret Rivera
👑 Master
233 posts
Aug 18, 2025
The modifier handling is definitely worth the extra cost IMO.
👍 Helpful (15) 🔗 Share
Brenda Johnson
👑 Master
210 posts
Aug 19, 2025
Different perspective here - you might want to consider a different approach
👍 Helpful (20) 🔗 Share
Karen Johnson
👑 Master
234 posts
Aug 29, 2025
+1 to this. We've seen similar results.
👍 Helpful (13) 🔗 Share
Emily Foster
👑 Master
221 posts
Aug 31, 2025
Great question! In my experience with Harbortouch, it has been working well for us
👍 Helpful (19) 🔗 Share
Patrick Hughes
👑 Master
218 posts
Sep 10, 2025
Check out the kitchen tickets setting, that might help.
👍 Helpful (8) 🔗 Share
Melissa Murphy
👑 Master
214 posts
Sep 12, 2025
Check out the tip management setting, that might help.
👍 Helpful (12) 🔗 Share
Diane Adams
👑 Master
225 posts
Sep 13, 2025
Cost us about $173/month all in. Worth it.
👍 Helpful (17) 🔗 Share
Joyce Perez
👑 Master
193 posts
Sep 13, 2025
I've been using Liberty Software for 14 months and it has been working well for us
👍 Helpful (3) 🔗 Share
Nancy Sanders
👑 Master
217 posts
Sep 14, 2025
For cafe, I'd recommend considering looking at multiple options
👍 Helpful (10) 🔗 Share
Raymond Sullivan
👑 Master
205 posts
Sep 16, 2025
Cost us about $172/month all in. Worth it.
👍 Helpful (17) 🔗 Share
Eugene Bennett
👑 Master
205 posts
Sep 29, 2025
Had the same problem, support was knowledgeable when I contacted them.
👍 Helpful (2) 🔗 Share
Tyler Morgan
👑 Master
244 posts
Oct 2, 2025
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (7) 🔗 Share
George Ramos
👑 Master
238 posts
Oct 15, 2025
This is why we switched to Shopify POS. No regrets.
👍 Helpful (1) 🔗 Share
Benjamin Turner
👑 Master
231 posts
Oct 16, 2025
The modifier handling is definitely worth the extra cost IMO.
👍 Helpful (19) 🔗 Share
Betty Hamilton
👑 Master
198 posts
Oct 25, 2025
Cost us about $131/month all in. Worth it.
👍 Helpful (11) 🔗 Share
Michelle Hughes
👑 Master
197 posts
Oct 25, 2025
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (5) 🔗 Share

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