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Training new staff on Cake POS

🆘 Help & Support 👁️ 4,336 views 💬 16 replies 📅 Sep 20, 2025
Hey everyone,

Training new staff on Cake POS

I'm running a store in Boston, MA and looking for advice. We currently have been looking at different options. Any recommendations or experiences to share?

Thanks in advance!
Karen Johnson 👑 Master
1,310 points • Member since Feb 2025

💬 16 Replies

Nathan Garcia
👑 Master
212 posts
Sep 26, 2025
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (19) 🔗 Share
Dennis Cook
👑 Master
206 posts
Sep 26, 2025
Agreed with the above. Also worth mentioning you should also check the settings
👍 Helpful (11) 🔗 Share
Mike Martin
👑 Master
208 posts
Oct 1, 2025
Check out the customer loyalty program setting, that might help.
👍 Helpful (3) 🔗 Share
Jack Collins
👑 Master
210 posts
Oct 2, 2025
I've been using Stax for 9 months and it has been working well for us
👍 Helpful (11) 🔗 Share
Lauren Howard
👑 Master
222 posts
Oct 3, 2025
Agreed with the above. Also worth mentioning you should also check the settings
👍 Helpful (14) 🔗 Share
Jessica Murphy
👑 Master
206 posts
Oct 4, 2025
Had the same problem, support was responsive when I contacted them.
👍 Helpful (4) 🔗 Share
Scott Anderson
👑 Master
205 posts
Oct 8, 2025
Cost us about $156/month all in. Worth it.
👍 Helpful (12) 🔗 Share
Dorothy Scott
👑 Master
195 posts
Oct 31, 2025
Training took about 5 days for our staff.
👍 Helpful (20) 🔗 Share
Nicole Carter
👑 Master
239 posts
4w ago
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (11) 🔗 Share
Eugene Bennett
👑 Master
205 posts
2w ago
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (9) 🔗 Share
Diane Adams
👑 Master
225 posts
2w ago
Different perspective here - you might want to consider a different approach
👍 Helpful (2) 🔗 Share
Scott Patterson
👑 Master
190 posts
2w ago
We had the same issue. What worked for us was updating the firmware
👍 Helpful (19) 🔗 Share
Frank Moore
👑 Master
228 posts
1w ago
Training took about 1 days for our staff.
👍 Helpful (2) 🔗 Share
Diane Anderson
👑 Master
213 posts
1w ago
Had the same problem, support was responsive when I contacted them.
👍 Helpful (5) 🔗 Share
Jack Hall
👑 Master
224 posts
3d ago
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (7) 🔗 Share
Heather Kelly
👑 Master
184 posts
2d ago
This is why we switched to Square for Food Trucks. No regrets.
👍 Helpful (4) 🔗 Share

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