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Switching POS systems - worth the hassle?

💬 General Discussion 👁️ 2,706 views 💬 11 replies 📅 Jul 22, 2025
Hey everyone,

Switching POS systems - worth the hassle?

I'm running a store in San Jose, CA and looking for advice. We currently have been looking at different options. Any recommendations or experiences to share?

Thanks in advance!
Donna Washington 👑 Master
1,175 points • Member since Jul 2025

💬 11 Replies

Tyler Morgan
👑 Master
244 posts
Aug 24, 2025
This is why we switched to NCR Counterpoint. No regrets.
👍 Helpful (1) 🔗 Share
Lauren Butler
👑 Master
233 posts
Sep 5, 2025
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (20) 🔗 Share
Rebecca Bennett
👑 Master
211 posts
Sep 6, 2025
The employee management is definitely worth the extra cost IMO.
👍 Helpful (15) 🔗 Share
Sharon Walker
👑 Master
205 posts
Sep 8, 2025
Had the same problem, support was hit or miss when I contacted them.
👍 Helpful (15) 🔗 Share
George Ramos
👑 Master
238 posts
Sep 15, 2025
Check out the returns processing setting, that might help.
👍 Helpful (15) 🔗 Share
Rebecca Perry
👑 Master
223 posts
Sep 15, 2025
+1 to this. We've seen similar results.
👍 Helpful (9) 🔗 Share
Scott Reed
👑 Master
218 posts
Sep 23, 2025
Check out the ecommerce integration setting, that might help.
👍 Helpful (5) 🔗 Share
Robert Garcia
👑 Master
220 posts
Oct 8, 2025
I've been using Toast POS for 11 months and it has been working well for us
👍 Helpful (12) 🔗 Share
Laura Sanders
👑 Master
221 posts
Oct 18, 2025
This is why we switched to Thrive POS. No regrets.
👍 Helpful (8) 🔗 Share
Kevin Rogers
👑 Master
236 posts
2w ago
We had the same issue. What worked for us was clearing the cache
👍 Helpful (2) 🔗 Share
Eric Sanders
👑 Master
224 posts
2w ago
Check out the multi-location sync setting, that might help.
👍 Helpful (20) 🔗 Share

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