Staff permissions issue with iQmetrix

🆘 Help & Support 👁️ 3,859 views 💬 12 replies 📅 5d ago

Quick question for the community:

We're trying to figure out the best approach for our grocery

Would love to hear from others who've dealt with this.

Helen Stewart 👑 Master

1,330 points • Member since Aug 2025

💬 12 Replies

Tyler King

👑 Master

194 posts

5d ago

The markdown handling is definitely worth the extra cost IMO.

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Kimberly Lewis

👑 Master

205 posts

5d ago

This is why we switched to Brink POS. No regrets.

👍 Helpful (15) 🔗 Share

Nathan Garcia

👑 Master

212 posts

5d ago

Just went through this. Here's what I learned: take your time with the setup

👍 Helpful (4) 🔗 Share

James Park

👑 Master

212 posts

5d ago

Great question! In my experience with Shopkeep, it has been working well for us

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Angela Long

👑 Master

210 posts

4d ago

This is why we switched to accesso. No regrets.

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Harold Nguyen

👑 Master

221 posts

4d ago

Great question! In my experience with Fattmerchant, it has been working well for us

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Marie Foster

👑 Master

205 posts

4d ago

Check out the WIC/EBT support setting, that might help.

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Diane Green

👑 Master

222 posts

3d ago

Make sure you're on the latest version. That fixed it for us.

👍 Helpful (9) 🔗 Share

Lauren Howard

👑 Master

222 posts

3d ago

For grocery, I'd recommend considering looking at multiple options

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Joyce Ross

👑 Master

198 posts

2d ago

+1 to this. We've seen similar results.

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Justin Young

👑 Master

217 posts

2d ago

Check out the WIC/EBT support setting, that might help.

👍 Helpful (13) 🔗 Share

Jerry Green

👑 Master

207 posts

2d ago

We had the same issue. What worked for us was updating the firmware

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Staff permissions issue with iQmetrix

💬 12 Replies

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