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Shopify POS long-term review - the good and bad

⭐ Review Discussion 👁️ 1,084 views 💬 20 replies 📅 Sep 26, 2025
Hey everyone,

Shopify POS long-term review - the good and bad

I'm running a store in San Diego, CA and looking for advice. We currently have been looking at different options. Any recommendations or experiences to share?

Thanks in advance!
Eugene Nguyen 👑 Master
1,290 points • Member since Sep 2025

💬 20 Replies

Adam Young
👑 Master
196 posts
Sep 26, 2025
Had the same problem, support was knowledgeable when I contacted them.
👍 Helpful (11) 🔗 Share
Robert Garcia
👑 Master
220 posts
Sep 26, 2025
Great question! In my experience with Retail Pro, it has been working well for us
👍 Helpful (5) 🔗 Share
Sandra Flores
👑 Master
207 posts
Oct 4, 2025
I've been using Homebase for 13 months and it has been working well for us
👍 Helpful (3) 🔗 Share
Jack Hall
👑 Master
224 posts
Oct 7, 2025
This is why we switched to Agilysys. No regrets.
👍 Helpful (2) 🔗 Share
Harold Nguyen
👑 Master
221 posts
Oct 24, 2025
Had the same problem, support was responsive when I contacted them.
👍 Helpful (5) 🔗 Share
Tom Hill
👑 Master
221 posts
Oct 30, 2025
Training took about 2 days for our staff.
👍 Helpful (20) 🔗 Share
Amy Simmons
👑 Master
226 posts
Oct 31, 2025
Had the same problem, support was very helpful when I contacted them.
👍 Helpful (15) 🔗 Share
Kevin Watson
👑 Master
216 posts
Oct 31, 2025
Great question! In my experience with Square Appointments, it has been working well for us
👍 Helpful (20) 🔗 Share
Diane Adams
👑 Master
225 posts
4w ago
The returns processing is definitely worth the extra cost IMO.
👍 Helpful (7) 🔗 Share
Raymond Ward
👑 Master
214 posts
4w ago
The ecommerce integration is definitely worth the extra cost IMO.
👍 Helpful (14) 🔗 Share
Rebecca Perry
👑 Master
223 posts
3w ago
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (3) 🔗 Share
Rebecca Perry
👑 Master
223 posts
3w ago
Check out the layaway management setting, that might help.
👍 Helpful (14) 🔗 Share
Marcus Bradley
👑 Master
223 posts
3w ago
For retail, I'd recommend considering looking at multiple options
👍 Helpful (18) 🔗 Share
Brittany Kim
👑 Master
187 posts
2w ago
For retail, I'd recommend considering looking at multiple options
👍 Helpful (3) 🔗 Share
Joyce Ross
👑 Master
198 posts
2w ago
I've been using Golf Genius for 9 months and it has been working well for us
👍 Helpful (2) 🔗 Share
Brenda Lewis
👑 Master
199 posts
2w ago
Different perspective here - you might want to consider a different approach
👍 Helpful (2) 🔗 Share
Sean Stewart
👑 Master
210 posts
2w ago
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (12) 🔗 Share
Dennis Perry
👑 Master
215 posts
2w ago
We had the same issue. What worked for us was clearing the cache
👍 Helpful (16) 🔗 Share
Rachel Rivera
👑 Master
211 posts
1w ago
Cost us about $157/month all in. Worth it.
👍 Helpful (4) 🔗 Share
Jerry Rivera
👑 Master
208 posts
6d ago
We had the same issue. What worked for us was reinstalling the app
👍 Helpful (5) 🔗 Share

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