Setting up BestRx for the first time

🔧 Setup & Installation 👁️ 1,493 views 💬 6 replies 📅 Nov 19, 2025

Sharing my experience in case it helps others.

We recently made some changes to our setup

Has anyone else seen this?

Margaret Davis 👑 Master

1,300 points • Member since Mar 2025

💬 6 Replies

Marcus Bradley

👑 Master

223 posts

Nov 20, 2025

We had the same issue. What worked for us was checking the cable connections

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Jennifer Young

👑 Master

218 posts

Nov 21, 2025

Had the same problem, support was hit or miss when I contacted them.

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Sarah Barnes

👑 Master

206 posts

Nov 22, 2025

This is why we switched to Heartland Retail. No regrets.

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Adam Bennett

👑 Master

221 posts

Nov 23, 2025

The reporting is definitely worth the extra cost IMO.

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Raymond Sullivan

👑 Master

202 posts

Nov 25, 2025

Agreed with the above. Also worth mentioning you should also check the settings

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Jack Hall

👑 Master

224 posts

Nov 25, 2025

Check out the reporting setting, that might help.

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