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Retail Pro running slow - solutions?

🆘 Help & Support 👁️ 3,200 views 💬 17 replies 📅 Jul 15, 2025
Sharing my experience in case it helps others.

We recently made some changes to our setup

Has anyone else seen this?
Rebecca Anderson 👑 Master
1,665 points • Member since Mar 2025

💬 17 Replies

Raymond Harris
👑 Master
198 posts
Jul 19, 2025
Cost us about $148/month all in. Worth it.
👍 Helpful (8) 🔗 Share
Frances Russell
👑 Master
212 posts
Jul 21, 2025
We had the same issue. What worked for us was checking the cable connections
👍 Helpful (20) 🔗 Share
Frances Chen
👑 Master
220 posts
Jul 25, 2025
We had the same issue. What worked for us was restarting the terminal
👍 Helpful (7) 🔗 Share
Kyle Thomas
👑 Master
213 posts
Jul 28, 2025
I've been using POS Nation for 5 months and it has been working well for us
👍 Helpful (11) 🔗 Share
Kyle Thomas
👑 Master
226 posts
Aug 13, 2025
Training took about 5 days for our staff.
👍 Helpful (9) 🔗 Share
Jack Hall
👑 Master
224 posts
Aug 16, 2025
Check out the reporting setting, that might help.
👍 Helpful (20) 🔗 Share
Rebecca OBrien
👑 Master
202 posts
Sep 2, 2025
Great question! In my experience with Shiji, it has been working well for us
👍 Helpful (11) 🔗 Share
Scott Peterson
👑 Master
208 posts
Sep 12, 2025
Had the same problem, support was frustrating when I contacted them.
👍 Helpful (5) 🔗 Share
Rachel Rivera
👑 Master
211 posts
Sep 14, 2025
We had the same issue. What worked for us was checking the cable connections
👍 Helpful (13) 🔗 Share
George Ramos
👑 Master
238 posts
Sep 24, 2025
Training took about 4 days for our staff.
👍 Helpful (0) 🔗 Share
Scott Peterson
👑 Master
208 posts
Oct 16, 2025
Great question! In my experience with 7shifts, it has been working well for us
👍 Helpful (20) 🔗 Share
Kenneth Ramos
👑 Master
200 posts
Oct 21, 2025
+1 to this. We've seen similar results.
👍 Helpful (3) 🔗 Share
Carlos Ford
👑 Master
209 posts
Oct 27, 2025
Had the same problem, support was hit or miss when I contacted them.
👍 Helpful (7) 🔗 Share
Elizabeth Collins
👑 Master
247 posts
Oct 31, 2025
Cost us about $118/month all in. Worth it.
👍 Helpful (18) 🔗 Share
Nancy Rogers
👑 Master
225 posts
3w ago
+1 to this. We've seen similar results.
👍 Helpful (11) 🔗 Share
Patrick Hughes
👑 Master
218 posts
3w ago
Training took about 3 days for our staff.
👍 Helpful (10) 🔗 Share
Scott Anderson
👑 Master
205 posts
3w ago
Training took about 5 days for our staff.
👍 Helpful (17) 🔗 Share

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