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Retail Pro long-term review - the good and bad

⭐ Review Discussion 👁️ 103 views 💬 21 replies 📅 Jun 20, 2025
Sharing my experience in case it helps others.

We recently made some changes to our setup

Has anyone else seen this?
Nicole Carter 👑 Master
1,555 points • Member since Nov 2025

💬 21 Replies

Raymond Wilson
👑 Master
208 posts
Jun 21, 2025
+1 to this. We've seen similar results.
👍 Helpful (12) 🔗 Share
Maria Butler
👑 Master
217 posts
Jun 22, 2025
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (19) 🔗 Share
Rebecca Foster
👑 Master
218 posts
Jun 27, 2025
We had the same issue. What worked for us was reinstalling the app
👍 Helpful (13) 🔗 Share
Robert Garcia
👑 Master
220 posts
Jul 3, 2025
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (6) 🔗 Share
Diane Myers
👑 Master
231 posts
Jul 10, 2025
We had the same issue. What worked for us was reinstalling the app
👍 Helpful (6) 🔗 Share
Maria Butler
👑 Master
217 posts
Jul 17, 2025
The happy hour automation is definitely worth the extra cost IMO.
👍 Helpful (7) 🔗 Share
Sharon Rivera
👑 Master
236 posts
Jul 24, 2025
Check out the inventory by pour setting, that might help.
👍 Helpful (7) 🔗 Share
Brittany Moore
👑 Master
212 posts
Jul 24, 2025
Different perspective here - you might want to consider a different approach
👍 Helpful (8) 🔗 Share
Luis King
👑 Master
228 posts
Aug 15, 2025
This is why we switched to ERPLY. No regrets.
👍 Helpful (19) 🔗 Share
Jack Henderson
👑 Master
224 posts
Aug 25, 2025
For bar, I'd recommend considering looking at multiple options
👍 Helpful (17) 🔗 Share
Raymond Sullivan
👑 Master
205 posts
Aug 31, 2025
+1 to this. We've seen similar results.
👍 Helpful (13) 🔗 Share
Melissa Walker
👑 Master
231 posts
Sep 6, 2025
For bar, I'd recommend considering looking at multiple options
👍 Helpful (8) 🔗 Share
Henry Russell
👑 Master
223 posts
Sep 11, 2025
We had the same issue. What worked for us was restarting the terminal
👍 Helpful (12) 🔗 Share
Peter Stewart
👑 Master
228 posts
Sep 21, 2025
Had the same problem, support was slow but eventually helpful when I contacted them.
👍 Helpful (7) 🔗 Share
Kevin Robinson
👑 Master
214 posts
Oct 6, 2025
Great question! In my experience with Heartland Retail, it has been working well for us
👍 Helpful (10) 🔗 Share
Nancy Sanders
👑 Master
217 posts
Oct 26, 2025
Cost us about $95/month all in. Worth it.
👍 Helpful (14) 🔗 Share
Susan Johnson
👑 Master
225 posts
3w ago
I've been using Upserve for 12 months and it has been working well for us
👍 Helpful (17) 🔗 Share
Carol Reed
👑 Master
228 posts
2w ago
We had the same issue. What worked for us was checking the cable connections
👍 Helpful (4) 🔗 Share
Jennifer Wright
👑 Master
221 posts
2w ago
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (0) 🔗 Share
Tyler King
👑 Master
198 posts
6d ago
Agreed with the above. Also worth mentioning you should also check the settings
👍 Helpful (15) 🔗 Share

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