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Payment processing changes coming

📰 Industry News 👁️ 792 views 💬 14 replies 📅 Sep 28, 2025
Sharing my experience in case it helps others.

We recently made some changes to our setup

Has anyone else seen this?
Catherine Alexander 👑 Master
1,380 points • Member since Jun 2025

💬 14 Replies

Rachel Barnes
👑 Master
204 posts
Sep 30, 2025
We had the same issue. What worked for us was reinstalling the app
👍 Helpful (13) 🔗 Share
Brenda Park
👑 Master
231 posts
Oct 2, 2025
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (13) 🔗 Share
Harold Reed
👑 Master
227 posts
Oct 3, 2025
This is why we switched to IT Retail. No regrets.
👍 Helpful (14) 🔗 Share
Lauren Powell
👑 Master
215 posts
Oct 7, 2025
Training took about 1 days for our staff.
👍 Helpful (10) 🔗 Share
Marcus Powell
👑 Master
196 posts
Oct 7, 2025
Had the same problem, support was responsive when I contacted them.
👍 Helpful (2) 🔗 Share
Carlos Ford
👑 Master
209 posts
Oct 7, 2025
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (2) 🔗 Share
Sandra Flores
👑 Master
207 posts
Oct 10, 2025
This is why we switched to Postmates. No regrets.
👍 Helpful (10) 🔗 Share
Raymond Ward
👑 Master
214 posts
Oct 14, 2025
This is why we switched to DoorDash Storefront. No regrets.
👍 Helpful (5) 🔗 Share
Ann Harris
👑 Master
231 posts
Oct 30, 2025
I've been using PioneerRx for 19 months and it has been working well for us
👍 Helpful (1) 🔗 Share
Raymond Henderson
👑 Master
191 posts
4w ago
The reporting dashboard is definitely worth the extra cost IMO.
👍 Helpful (10) 🔗 Share
Tom Barnes
👑 Master
226 posts
3w ago
+1 to this. We've seen similar results.
👍 Helpful (2) 🔗 Share
Henry Russell
👑 Master
223 posts
3w ago
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (10) 🔗 Share
Jerry Green
👑 Master
207 posts
2w ago
For general, I'd recommend considering looking at multiple options
👍 Helpful (7) 🔗 Share
Samantha Perry
👑 Master
197 posts
5d ago
The reporting dashboard is definitely worth the extra cost IMO.
👍 Helpful (12) 🔗 Share

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