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Ordermark not printing receipts - help!

🆘 Help & Support 👁️ 566 views 💬 17 replies 📅 Jun 4, 2025
Sharing my experience in case it helps others.

We recently made some changes to our setup

Has anyone else seen this?
Nancy Lewis 👑 Master
1,250 points • Member since Apr 2025

💬 17 Replies

Joyce Perez
👑 Master
193 posts
Jun 8, 2025
Had the same problem, support was hit or miss when I contacted them.
👍 Helpful (19) 🔗 Share
Aaron Wood
👑 Master
237 posts
Jun 21, 2025
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (16) 🔗 Share
Kevin Watson
👑 Master
216 posts
Jun 26, 2025
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (18) 🔗 Share
Raymond Miller
👑 Master
197 posts
Jul 21, 2025
I've been using Granbury Solutions for 20 months and it has been working well for us
👍 Helpful (12) 🔗 Share
Jessica Price
👑 Master
220 posts
Aug 3, 2025
+1 to this. We've seen similar results.
👍 Helpful (3) 🔗 Share
Jack Henderson
👑 Master
224 posts
Aug 10, 2025
For grocery, I'd recommend considering looking at multiple options
👍 Helpful (19) 🔗 Share
Nancy Park
👑 Master
227 posts
Aug 13, 2025
Cost us about $92/month all in. Worth it.
👍 Helpful (9) 🔗 Share
Susan Wallace
👑 Master
215 posts
Aug 17, 2025
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (16) 🔗 Share
Luis King
👑 Master
228 posts
Aug 26, 2025
Cost us about $140/month all in. Worth it.
👍 Helpful (20) 🔗 Share
Mike Murphy
👑 Master
226 posts
Aug 31, 2025
Check out the produce lookup setting, that might help.
👍 Helpful (2) 🔗 Share
Paul Murphy
👑 Master
209 posts
Sep 5, 2025
For grocery, I'd recommend considering looking at multiple options
👍 Helpful (7) 🔗 Share
Lauren Powell
👑 Master
215 posts
Sep 22, 2025
We had the same issue. What worked for us was contacting support
👍 Helpful (7) 🔗 Share
Dennis Davis
👑 Master
211 posts
Sep 23, 2025
Had the same problem, support was responsive when I contacted them.
👍 Helpful (15) 🔗 Share
Rachel Johnson
👑 Master
186 posts
Sep 26, 2025
I've been using Stax for 22 months and it has been working well for us
👍 Helpful (11) 🔗 Share
Catherine Wilson
👑 Master
206 posts
Sep 30, 2025
+1 to this. We've seen similar results.
👍 Helpful (20) 🔗 Share
Emily Rodriguez
👑 Master
211 posts
Oct 25, 2025
I've been using Apricot by Square for 5 months and it has been working well for us
👍 Helpful (17) 🔗 Share
Dennis Perry
👑 Master
215 posts
1w ago
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (13) 🔗 Share

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