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Olo running slow - solutions?

🆘 Help & Support 👁️ 287 views 💬 15 replies 📅 Aug 29, 2025
Sharing my experience in case it helps others.

We recently made some changes to our setup

Has anyone else seen this?
Diane Green 👑 Master
1,310 points • Member since Oct 2025

💬 15 Replies

Jessica Campbell
👑 Master
232 posts
Sep 8, 2025
For retail, I'd recommend considering looking at multiple options
👍 Helpful (7) 🔗 Share
Ruth Powell
👑 Master
213 posts
Sep 17, 2025
I've been using DoorDash Storefront for 17 months and it has been working well for us
👍 Helpful (14) 🔗 Share
Tiffany Wright
👑 Master
210 posts
Sep 20, 2025
Had the same problem, support was knowledgeable when I contacted them.
👍 Helpful (10) 🔗 Share
Tom Hill
👑 Master
221 posts
Oct 4, 2025
We had the same issue. What worked for us was updating the firmware
👍 Helpful (7) 🔗 Share
Elizabeth Collins
👑 Master
247 posts
Oct 26, 2025
Cost us about $104/month all in. Worth it.
👍 Helpful (19) 🔗 Share
Rebecca Perry
👑 Master
223 posts
Nov 1, 2025
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (1) 🔗 Share
Raymond Sullivan
👑 Master
205 posts
Nov 8, 2025
Training took about 3 days for our staff.
👍 Helpful (19) 🔗 Share
Lauren Butler
👑 Master
233 posts
Nov 9, 2025
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (2) 🔗 Share
Michelle Hughes
👑 Master
197 posts
Nov 9, 2025
Different perspective here - you might want to consider a different approach
👍 Helpful (12) 🔗 Share
Eric White
👑 Master
215 posts
Nov 10, 2025
Check out the barcode scanning setting, that might help.
👍 Helpful (20) 🔗 Share
Scott Adams
👑 Master
238 posts
Nov 12, 2025
Had the same problem, support was very helpful when I contacted them.
👍 Helpful (13) 🔗 Share
Robert Perez
👑 Master
208 posts
Nov 14, 2025
I've been using ChowNow for 7 months and it has been working well for us
👍 Helpful (0) 🔗 Share
Rebecca Anderson
👑 Master
225 posts
Nov 14, 2025
Training took about 5 days for our staff.
👍 Helpful (19) 🔗 Share
Dorothy Scott
👑 Master
195 posts
Nov 16, 2025
Check out the returns processing setting, that might help.
👍 Helpful (12) 🔗 Share
Willie Martinez
👑 Master
217 posts
Nov 20, 2025
We had the same issue. What worked for us was restarting the terminal
👍 Helpful (6) 🔗 Share

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