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Olo offering 24% off right now

💰 Deals & Offers 👁️ 3,917 views 💬 22 replies 📅 Oct 22, 2025
Quick question for the community:

We're trying to figure out the best approach for our retail

Would love to hear from others who've dealt with this.
Karen Johnson 👑 Master
1,310 points • Member since Feb 2025

💬 22 Replies

Maria Butler
👑 Master
217 posts
Oct 24, 2025
Had the same problem, support was very helpful when I contacted them.
👍 Helpful (13) 🔗 Share
Aaron Wood
👑 Master
237 posts
Oct 25, 2025
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (10) 🔗 Share
Amy Reed
👑 Master
207 posts
Oct 25, 2025
For retail, I'd recommend considering looking at multiple options
👍 Helpful (7) 🔗 Share
Eugene Nguyen
👑 Master
210 posts
Oct 26, 2025
We had the same issue. What worked for us was contacting support
👍 Helpful (2) 🔗 Share
Raymond Sullivan
👑 Master
202 posts
Oct 26, 2025
This is why we switched to Poster POS. No regrets.
👍 Helpful (15) 🔗 Share
Ashley Sanders
👑 Master
196 posts
Oct 27, 2025
Agreed with the above. Also worth mentioning you should also check the settings
👍 Helpful (20) 🔗 Share
Tiffany Wright
👑 Master
210 posts
Oct 27, 2025
For retail, I'd recommend considering looking at multiple options
👍 Helpful (20) 🔗 Share
Rebecca Rogers
👑 Master
231 posts
3w ago
Agreed with the above. Also worth mentioning you should also check the settings
👍 Helpful (19) 🔗 Share
Frances Davis
👑 Master
226 posts
3w ago
Agreed with the above. Also worth mentioning you should also check the settings
👍 Helpful (0) 🔗 Share
Tom Barnes
👑 Master
226 posts
3w ago
We had the same issue. What worked for us was checking the cable connections
👍 Helpful (17) 🔗 Share
Karen Johnson
👑 Master
234 posts
2w ago
Training took about 2 days for our staff.
👍 Helpful (8) 🔗 Share
Sharon Rivera
👑 Master
236 posts
2w ago
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (9) 🔗 Share
Ashley Graham
👑 Master
219 posts
2w ago
Check out the layaway management setting, that might help.
👍 Helpful (3) 🔗 Share
Diane Green
👑 Master
222 posts
2w ago
Cost us about $149/month all in. Worth it.
👍 Helpful (11) 🔗 Share
Jason Baker
👑 Master
221 posts
2w ago
Training took about 5 days for our staff.
👍 Helpful (19) 🔗 Share
Tyler King
👑 Master
194 posts
2w ago
The multi-location sync is definitely worth the extra cost IMO.
👍 Helpful (6) 🔗 Share
Chris Hall
👑 Master
221 posts
1w ago
Great question! In my experience with NCR Counterpoint, it has been working well for us
👍 Helpful (9) 🔗 Share
Raymond Miller
👑 Master
197 posts
1w ago
For retail, I'd recommend considering looking at multiple options
👍 Helpful (14) 🔗 Share
Nancy Park
👑 Master
227 posts
1w ago
The gift card system is definitely worth the extra cost IMO.
👍 Helpful (2) 🔗 Share
Kyle Ross
👑 Master
236 posts
1w ago
Different perspective here - you might want to consider a different approach
👍 Helpful (6) 🔗 Share

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