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New Celerant installation photos

📸 Setup Showcase 👁️ 4,523 views 💬 25 replies 📅 Sep 26, 2025
Hey everyone,

New Celerant installation photos

I'm running a in Chicago, IL and looking for advice. We currently have been looking at different options. Any recommendations or experiences to share?

Thanks in advance!
Donna Alexander 👑 Master
1,340 points • Member since May 2025

💬 25 Replies

Patrick Hughes
👑 Master
218 posts
Oct 1, 2025
Training took about 4 days for our staff.
👍 Helpful (20) 🔗 Share
Patrick Lee
👑 Master
196 posts
Oct 3, 2025
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (9) 🔗 Share
Kyle Thomas
👑 Master
213 posts
Oct 3, 2025
Agreed with the above. Also worth mentioning you should also check the settings
👍 Helpful (10) 🔗 Share
James Sanders
👑 Master
218 posts
Oct 9, 2025
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (2) 🔗 Share
Susan Moore
👑 Master
207 posts
Oct 11, 2025
Great question! In my experience with NCR Counterpoint, it has been working well for us
👍 Helpful (8) 🔗 Share
Dorothy Perry
👑 Master
217 posts
Oct 11, 2025
We had the same issue. What worked for us was checking the cable connections
👍 Helpful (2) 🔗 Share
Amber Foster
👑 Master
214 posts
Oct 21, 2025
The reporting is definitely worth the extra cost IMO.
👍 Helpful (2) 🔗 Share
Tom Hill
👑 Master
221 posts
Oct 24, 2025
Different perspective here - you might want to consider a different approach
👍 Helpful (16) 🔗 Share
Catherine Wilson
👑 Master
206 posts
Oct 27, 2025
We had the same issue. What worked for us was checking the cable connections
👍 Helpful (20) 🔗 Share
Adam Bennett
👑 Master
221 posts
Oct 28, 2025
Great question! In my experience with Deputy, it has been working well for us
👍 Helpful (7) 🔗 Share
Brenda Park
👑 Master
231 posts
Oct 28, 2025
+1 to this. We've seen similar results.
👍 Helpful (13) 🔗 Share
Lauren Butler
👑 Master
233 posts
Oct 29, 2025
Training took about 5 days for our staff.
👍 Helpful (10) 🔗 Share
Melissa Walker
👑 Master
231 posts
Oct 30, 2025
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (19) 🔗 Share
Heather Brooks
👑 Master
227 posts
Nov 1, 2025
This is why we switched to Qu. No regrets.
👍 Helpful (19) 🔗 Share
Rachel Sullivan
👑 Master
220 posts
4w ago
Had the same problem, support was frustrating when I contacted them.
👍 Helpful (19) 🔗 Share
Raymond Harris
👑 Master
198 posts
3w ago
Check out the reporting setting, that might help.
👍 Helpful (18) 🔗 Share
Samantha Green
👑 Master
222 posts
3w ago
+1 to this. We've seen similar results.
👍 Helpful (16) 🔗 Share
Sandra Cooper
👑 Master
198 posts
3w ago
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (15) 🔗 Share
Catherine Alexander
👑 Master
206 posts
2w ago
We had the same issue. What worked for us was reinstalling the app
👍 Helpful (6) 🔗 Share
Rebecca Rogers
👑 Master
231 posts
2w ago
For healthcare, I'd recommend considering looking at multiple options
👍 Helpful (1) 🔗 Share

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