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Network requirements for cloud POS

🔧 Setup & Installation 👁️ 3,796 views 💬 21 replies 📅 Aug 6, 2025
Sharing my experience in case it helps others.

We recently made some changes to our setup

Has anyone else seen this?
Frances Chen 👑 Master
1,360 points • Member since Sep 2025

💬 21 Replies

Rachel Sullivan
👑 Master
220 posts
Aug 9, 2025
We had the same issue. What worked for us was restarting the terminal
👍 Helpful (20) 🔗 Share
Eugene Hill
👑 Master
218 posts
Aug 10, 2025
Training took about 4 days for our staff.
👍 Helpful (2) 🔗 Share
Eric Sanders
👑 Master
224 posts
Aug 11, 2025
We had the same issue. What worked for us was reinstalling the app
👍 Helpful (4) 🔗 Share
Dorothy Perry
👑 Master
217 posts
Aug 12, 2025
Great question! In my experience with Stripe Terminal, it has been working well for us
👍 Helpful (9) 🔗 Share
Karen Lewis
👑 Master
213 posts
Aug 17, 2025
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (0) 🔗 Share
Margaret Rivera
👑 Master
233 posts
Aug 29, 2025
The kitchen tickets is definitely worth the extra cost IMO.
👍 Helpful (19) 🔗 Share
Karen Lewis
👑 Master
213 posts
Aug 29, 2025
The time-based pricing is definitely worth the extra cost IMO.
👍 Helpful (9) 🔗 Share
Jessica Campbell
👑 Master
232 posts
Aug 30, 2025
The loyalty rewards is definitely worth the extra cost IMO.
👍 Helpful (7) 🔗 Share
Michelle Hughes
👑 Master
197 posts
Sep 2, 2025
Cost us about $174/month all in. Worth it.
👍 Helpful (13) 🔗 Share
Jerry Green
👑 Master
207 posts
Sep 11, 2025
We had the same issue. What worked for us was reinstalling the app
👍 Helpful (5) 🔗 Share
Nicole Thompson
👑 Master
223 posts
Sep 12, 2025
For cafe, I'd recommend considering looking at multiple options
👍 Helpful (9) 🔗 Share
Benjamin Turner
👑 Master
231 posts
Sep 13, 2025
We had the same issue. What worked for us was reconfiguring the network settings
👍 Helpful (20) 🔗 Share
Joyce Chen
👑 Master
204 posts
Oct 1, 2025
Check out the kitchen tickets setting, that might help.
👍 Helpful (7) 🔗 Share
Carol Reed
👑 Master
228 posts
Oct 5, 2025
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (13) 🔗 Share
Frank Moore
👑 Master
228 posts
Oct 17, 2025
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (6) 🔗 Share
Tom Barnes
👑 Master
226 posts
Oct 19, 2025
Agreed with the above. Also worth mentioning you should also check the settings
👍 Helpful (10) 🔗 Share
James Park
👑 Master
212 posts
Oct 21, 2025
Check out the mobile ordering setting, that might help.
👍 Helpful (13) 🔗 Share
Dorothy Perry
👑 Master
217 posts
3w ago
For cafe, I'd recommend considering looking at multiple options
👍 Helpful (13) 🔗 Share
Frances Russell
👑 Master
212 posts
2w ago
The loyalty rewards is definitely worth the extra cost IMO.
👍 Helpful (9) 🔗 Share
Carlos Ford
👑 Master
209 posts
2w ago
Check out the time-based pricing setting, that might help.
👍 Helpful (0) 🔗 Share

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