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My restaurant setup with NCR Counterpoint

📸 Setup Showcase 👁️ 3,151 views 💬 20 replies 📅 3w ago
Sharing my experience in case it helps others.

We recently made some changes to our setup

Has anyone else seen this?
Kevin Watson 👑 Master
1,410 points • Member since Aug 2025

💬 20 Replies

Jack Collins
👑 Master
210 posts
3w ago
Agreed with the above. Also worth mentioning you should also check the settings
👍 Helpful (2) 🔗 Share
Nancy Rogers
👑 Master
225 posts
3w ago
Great question! In my experience with Vend POS, it has been working well for us
👍 Helpful (17) 🔗 Share
Sandra Nguyen
👑 Master
207 posts
3w ago
Great question! In my experience with BlueCart, it has been working well for us
👍 Helpful (13) 🔗 Share
Megan Foster
👑 Master
195 posts
3w ago
Great question! In my experience with Aldelo, it has been working well for us
👍 Helpful (18) 🔗 Share
Tom Barnes
👑 Master
226 posts
3w ago
We had the same issue. What worked for us was reinstalling the app
👍 Helpful (19) 🔗 Share
Stephanie Hill
👑 Master
222 posts
3w ago
This is why we switched to Cake POS. No regrets.
👍 Helpful (8) 🔗 Share
Donna Washington
👑 Master
187 posts
2w ago
Cost us about $68/month all in. Worth it.
👍 Helpful (20) 🔗 Share
Eugene Nguyen
👑 Master
210 posts
2w ago
We had the same issue. What worked for us was checking the cable connections
👍 Helpful (2) 🔗 Share
Jason Baker
👑 Master
221 posts
2w ago
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (16) 🔗 Share
Carlos Murphy
👑 Master
218 posts
2w ago
We had the same issue. What worked for us was reconfiguring the network settings
👍 Helpful (1) 🔗 Share
Juan Rivera
👑 Master
210 posts
2w ago
Great question! In my experience with Gusto, it has been working well for us
👍 Helpful (0) 🔗 Share
Tyler Morgan
👑 Master
244 posts
2w ago
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (11) 🔗 Share
Chris Hall
👑 Master
221 posts
1w ago
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (19) 🔗 Share
Nancy Lewis
👑 Master
208 posts
1w ago
We had the same issue. What worked for us was reinstalling the app
👍 Helpful (10) 🔗 Share
Dennis Cook
👑 Master
206 posts
5d ago
This is why we switched to PAX Technology. No regrets.
👍 Helpful (1) 🔗 Share
Carlos Jenkins
👑 Master
257 posts
5d ago
+1 to this. We've seen similar results.
👍 Helpful (5) 🔗 Share
Heather Stewart
👑 Master
244 posts
5d ago
This is why we switched to When I Work. No regrets.
👍 Helpful (2) 🔗 Share
Jennifer Young
👑 Master
218 posts
4d ago
Check out the kitchen display system setting, that might help.
👍 Helpful (8) 🔗 Share
Carlos Hall
👑 Master
192 posts
2d ago
+1 to this. We've seen similar results.
👍 Helpful (19) 🔗 Share
Betty Hamilton
👑 Master
198 posts
2d ago
This is why we switched to iQmetrix. No regrets.
👍 Helpful (19) 🔗 Share

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