Weβre using a MembershipAnywhere digital membership card, and real-time syncing has been the main issue. Transactions go through on the POS, but membership benefits or visit history donβt always reflect immediately. This makes managing loyalty and membership programs more manual than it should be.
Overall, CRM and digital membership card integration sounds great on paper, but in real usage there are gaps that vendors donβt always explain upfront. It would help if these limitations were communicated more clearly before implementation.
Has anyone else experienced similar sync issues with POS, CRM, and digital membership cards?