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My experience with Simphony support

⭐ Review Discussion 👁️ 3,051 views 💬 9 replies 📅 Sep 23, 2025
Sharing my experience in case it helps others.

We recently made some changes to our setup

Has anyone else seen this?
Tom Cook 👑 Master
1,470 points • Member since Jul 2025

💬 9 Replies

James Mitchell
👑 Master
221 posts
Oct 1, 2025
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (8) 🔗 Share
Jennifer Young
👑 Master
218 posts
Oct 3, 2025
We had the same issue. What worked for us was restarting the terminal
👍 Helpful (7) 🔗 Share
Ruth Powell
👑 Master
213 posts
Oct 7, 2025
Agreed with the above. Also worth mentioning you should also check the settings
👍 Helpful (4) 🔗 Share
Rebecca Foster
👑 Master
218 posts
Oct 7, 2025
Check out the delivery tracking setting, that might help.
👍 Helpful (10) 🔗 Share
Justin Collins
👑 Master
212 posts
Oct 10, 2025
The kitchen display system is definitely worth the extra cost IMO.
👍 Helpful (20) 🔗 Share
Diane Myers
👑 Master
231 posts
Oct 18, 2025
We had the same issue. What worked for us was reconfiguring the network settings
👍 Helpful (16) 🔗 Share
James Mitchell
👑 Master
221 posts
Oct 23, 2025
We had the same issue. What worked for us was reconfiguring the network settings
👍 Helpful (12) 🔗 Share
Joyce Perez
👑 Master
193 posts
Oct 25, 2025
This is why we switched to Oracle MICROS. No regrets.
👍 Helpful (1) 🔗 Share
Susan Wallace
👑 Master
215 posts
2w ago
This is why we switched to ERPLY. No regrets.
👍 Helpful (7) 🔗 Share

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