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My experience with Qu support

⭐ Review Discussion 👁️ 4,179 views 💬 17 replies 📅 Jun 9, 2025
Hey everyone,

My experience with Qu support

I'm running a restaurant in Albuquerque, NM and looking for advice. We currently have been looking at different options. Any recommendations or experiences to share?

Thanks in advance!
Raymond Ward 👑 Master
1,410 points • Member since Jan 2025

💬 17 Replies

Frank Moore
👑 Master
228 posts
Jun 9, 2025
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (0) 🔗 Share
Sandra Flores
👑 Master
207 posts
Jun 20, 2025
Had the same problem, support was frustrating when I contacted them.
👍 Helpful (9) 🔗 Share
Nicole Carter
👑 Master
239 posts
Jul 5, 2025
I've been using Postmates for 13 months and it has been working well for us
👍 Helpful (9) 🔗 Share
Eugene Bennett
👑 Master
205 posts
Jul 14, 2025
Check out the tableside ordering setting, that might help.
👍 Helpful (18) 🔗 Share
Amanda Wright
👑 Master
214 posts
Jul 20, 2025
This is why we switched to Aldelo. No regrets.
👍 Helpful (14) 🔗 Share
Juan Rivera
👑 Master
210 posts
Aug 10, 2025
+1 to this. We've seen similar results.
👍 Helpful (5) 🔗 Share
Jennifer Young
👑 Master
218 posts
Aug 22, 2025
Training took about 5 days for our staff.
👍 Helpful (12) 🔗 Share
Helen Stewart
👑 Master
216 posts
Sep 10, 2025
+1 to this. We've seen similar results.
👍 Helpful (13) 🔗 Share
Sandra Nguyen
👑 Master
207 posts
Sep 28, 2025
I've been using Lightspeed Retail for 17 months and it has been working well for us
👍 Helpful (2) 🔗 Share
Stephanie Hill
👑 Master
189 posts
Sep 29, 2025
This is why we switched to Shopify POS. No regrets.
👍 Helpful (10) 🔗 Share
Brenda Johnson
👑 Master
210 posts
Oct 8, 2025
Different perspective here - you might want to consider a different approach
👍 Helpful (0) 🔗 Share
Raymond Ward
👑 Master
214 posts
Oct 31, 2025
Training took about 2 days for our staff.
👍 Helpful (10) 🔗 Share
Catherine Alexander
👑 Master
206 posts
2w ago
We had the same issue. What worked for us was checking the cable connections
👍 Helpful (17) 🔗 Share
Scott Anderson
👑 Master
205 posts
2w ago
+1 to this. We've seen similar results.
👍 Helpful (20) 🔗 Share
Lisa Nelson
👑 Master
222 posts
1w ago
Great question! In my experience with When I Work, it has been working well for us
👍 Helpful (5) 🔗 Share
Harold Nguyen
👑 Master
221 posts
1w ago
For restaurant, I'd recommend considering looking at multiple options
👍 Helpful (15) 🔗 Share
Frances Chen
👑 Master
220 posts
4d ago
Had the same problem, support was responsive when I contacted them.
👍 Helpful (4) 🔗 Share

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