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My experience with Liberty Software support

⭐ Review Discussion 👁️ 3,978 views 💬 20 replies 📅 Oct 8, 2025
Sharing my experience in case it helps others.

We recently made some changes to our setup

Has anyone else seen this?
Nancy Jenkins 👑 Master
1,425 points • Member since Jan 2025

💬 20 Replies

Catherine Jenkins
👑 Master
193 posts
Oct 19, 2025
Had the same problem, support was very helpful when I contacted them.
👍 Helpful (10) 🔗 Share
Kyle Ross
👑 Master
236 posts
Oct 20, 2025
Cost us about $178/month all in. Worth it.
👍 Helpful (10) 🔗 Share
Brenda Walker
👑 Master
243 posts
Oct 22, 2025
Great question! In my experience with Cake POS, it has been working well for us
👍 Helpful (6) 🔗 Share
Juan Rivera
👑 Master
210 posts
Oct 23, 2025
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (14) 🔗 Share
Adam Scott
👑 Master
232 posts
Oct 27, 2025
The gift card system is definitely worth the extra cost IMO.
👍 Helpful (11) 🔗 Share
Jack Collins
👑 Master
210 posts
Oct 28, 2025
+1 to this. We've seen similar results.
👍 Helpful (1) 🔗 Share
Scott Reed
👑 Master
218 posts
Oct 31, 2025
Had the same problem, support was frustrating when I contacted them.
👍 Helpful (0) 🔗 Share
Helen Martinez
👑 Master
205 posts
3w ago
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (3) 🔗 Share
Donna Alexander
👑 Master
212 posts
3w ago
Cost us about $56/month all in. Worth it.
👍 Helpful (12) 🔗 Share
Benjamin Turner
👑 Master
231 posts
3w ago
This is why we switched to TouchBistro. No regrets.
👍 Helpful (3) 🔗 Share
Steve Hall
👑 Master
191 posts
3w ago
Check out the employee management setting, that might help.
👍 Helpful (10) 🔗 Share
Stephanie Hill
👑 Master
222 posts
3w ago
+1 to this. We've seen similar results.
👍 Helpful (15) 🔗 Share
Angela Long
👑 Master
210 posts
2w ago
Great question! In my experience with Fresha, it has been working well for us
👍 Helpful (0) 🔗 Share
Eugene Bennett
👑 Master
205 posts
2w ago
Agreed with the above. Also worth mentioning you should also check the settings
👍 Helpful (7) 🔗 Share
Jack Henderson
👑 Master
224 posts
1w ago
Training took about 4 days for our staff.
👍 Helpful (2) 🔗 Share
Nancy Sanders
👑 Master
217 posts
1w ago
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (0) 🔗 Share
Paul Graham
👑 Master
217 posts
5d ago
Great question! In my experience with Clover, it has been working well for us
👍 Helpful (0) 🔗 Share
Raymond Ward
👑 Master
214 posts
2d ago
This is why we switched to Fresha. No regrets.
👍 Helpful (18) 🔗 Share
Willie Martinez
👑 Master
217 posts
2d ago
Had the same problem, support was frustrating when I contacted them.
👍 Helpful (13) 🔗 Share
Frank Wood
👑 Master
207 posts
2d ago
I've been using Shiji for 24 months and it has been working well for us
👍 Helpful (10) 🔗 Share

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