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My experience with Heartland Retail support

⭐ Review Discussion 👁️ 3,014 views 💬 23 replies 📅 Sep 17, 2025
Looking for recommendations:

We need something that handles hotel operations well

Budget is around $164/month. What would you suggest?
Scott Anderson 👑 Master
1,545 points • Member since Nov 2024

💬 23 Replies

Luis Zhang
👑 Master
231 posts
Sep 26, 2025
Training took about 4 days for our staff.
👍 Helpful (0) 🔗 Share
Frank Moore
👑 Master
228 posts
Sep 27, 2025
For hotel, I'd recommend considering looking at multiple options
👍 Helpful (5) 🔗 Share
Sharon Foster
👑 Master
195 posts
Sep 27, 2025
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (1) 🔗 Share
Mike Martin
👑 Master
208 posts
Sep 28, 2025
Had the same problem, support was responsive when I contacted them.
👍 Helpful (19) 🔗 Share
Nathan Garcia
👑 Master
212 posts
Sep 30, 2025
The reporting is definitely worth the extra cost IMO.
👍 Helpful (10) 🔗 Share
Tom Hill
👑 Master
198 posts
Oct 5, 2025
For hotel, I'd recommend considering looking at multiple options
👍 Helpful (3) 🔗 Share
Margaret Kim
👑 Master
215 posts
Oct 9, 2025
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (20) 🔗 Share
Tom Barnes
👑 Master
226 posts
Oct 11, 2025
+1 to this. We've seen similar results.
👍 Helpful (9) 🔗 Share
Rebecca Anderson
👑 Master
225 posts
Oct 16, 2025
Check out the reporting setting, that might help.
👍 Helpful (0) 🔗 Share
Luis Zhang
👑 Master
231 posts
Oct 17, 2025
The reporting is definitely worth the extra cost IMO.
👍 Helpful (7) 🔗 Share
Jerry Rivera
👑 Master
208 posts
Oct 18, 2025
The reporting is definitely worth the extra cost IMO.
👍 Helpful (0) 🔗 Share
Brittany Kim
👑 Master
187 posts
Oct 18, 2025
Cost us about $138/month all in. Worth it.
👍 Helpful (14) 🔗 Share
Nicole Carter
👑 Master
239 posts
Oct 22, 2025
Training took about 2 days for our staff.
👍 Helpful (3) 🔗 Share
Janet Park
👑 Master
206 posts
Oct 24, 2025
Agreed with the above. Also worth mentioning you should also check the settings
👍 Helpful (2) 🔗 Share
Chris Wood
👑 Master
247 posts
Oct 25, 2025
Had the same problem, support was hit or miss when I contacted them.
👍 Helpful (18) 🔗 Share
Carlos Hughes
👑 Master
235 posts
Oct 27, 2025
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (7) 🔗 Share
Heather Stewart
👑 Master
244 posts
Oct 31, 2025
Had the same problem, support was excellent when I contacted them.
👍 Helpful (13) 🔗 Share
Amanda Wright
👑 Master
214 posts
Nov 1, 2025
The reporting is definitely worth the extra cost IMO.
👍 Helpful (18) 🔗 Share
Raymond Miller
👑 Master
197 posts
2w ago
Cost us about $186/month all in. Worth it.
👍 Helpful (9) 🔗 Share
Chris Johnson
👑 Master
206 posts
2w ago
We had the same issue. What worked for us was checking the cable connections
👍 Helpful (17) 🔗 Share

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