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Lightspeed Retail not printing receipts - help!

🆘 Help & Support 👁️ 2,050 views 💬 24 replies 📅 Oct 6, 2025
Hey everyone,

Lightspeed Retail not printing receipts - help!

I'm running a store in Atlanta, GA and looking for advice. We currently have been looking at different options. Any recommendations or experiences to share?

Thanks in advance!
James Sanders 👑 Master
1,330 points • Member since Jun 2025

💬 24 Replies

Eugene Bennett
👑 Master
205 posts
Oct 6, 2025
We had the same issue. What worked for us was updating the firmware
👍 Helpful (15) 🔗 Share
Samantha Green
👑 Master
222 posts
Oct 9, 2025
The multi-location sync is definitely worth the extra cost IMO.
👍 Helpful (19) 🔗 Share
Jerry Green
👑 Master
207 posts
Oct 9, 2025
Different perspective here - you might want to consider a different approach
👍 Helpful (2) 🔗 Share
Nancy Sanders
👑 Master
217 posts
Oct 10, 2025
Great question! In my experience with Rosy Salon Software, it has been working well for us
👍 Helpful (14) 🔗 Share
Donna Alexander
👑 Master
212 posts
Oct 13, 2025
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (10) 🔗 Share
Nicole Thompson
👑 Master
223 posts
Oct 13, 2025
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (10) 🔗 Share
Brenda Johnson
👑 Master
210 posts
Oct 13, 2025
I've been using Meevo for 3 months and it has been working well for us
👍 Helpful (1) 🔗 Share
Helen Martinez
👑 Master
205 posts
Oct 19, 2025
Training took about 4 days for our staff.
👍 Helpful (20) 🔗 Share
Helen Stewart
👑 Master
216 posts
Oct 23, 2025
Training took about 1 days for our staff.
👍 Helpful (11) 🔗 Share
Tom Hill
👑 Master
221 posts
Oct 24, 2025
Had the same problem, support was responsive when I contacted them.
👍 Helpful (3) 🔗 Share
Kenneth Ramos
👑 Master
200 posts
Oct 28, 2025
Agreed with the above. Also worth mentioning you should also check the settings
👍 Helpful (12) 🔗 Share
Dennis Davis
👑 Master
211 posts
Oct 29, 2025
The gift card system is definitely worth the extra cost IMO.
👍 Helpful (13) 🔗 Share
Elizabeth Green
👑 Master
212 posts
3w ago
For retail, I'd recommend considering looking at multiple options
👍 Helpful (13) 🔗 Share
Peter Stewart
👑 Master
228 posts
3w ago
This is why we switched to UberEats for Merchants. No regrets.
👍 Helpful (13) 🔗 Share
Adam Scott
👑 Master
232 posts
3w ago
+1 to this. We've seen similar results.
👍 Helpful (7) 🔗 Share
Donna Zhang
👑 Master
222 posts
2w ago
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (7) 🔗 Share
Tom Cook
👑 Master
238 posts
2w ago
+1 to this. We've seen similar results.
👍 Helpful (6) 🔗 Share
Nancy Jenkins
👑 Master
211 posts
2w ago
I've been using PayPal Here for 8 months and it has been working well for us
👍 Helpful (19) 🔗 Share
Robert Garcia
👑 Master
220 posts
2w ago
Check out the multi-location sync setting, that might help.
👍 Helpful (7) 🔗 Share
Eugene Nguyen
👑 Master
210 posts
2w ago
Had the same problem, support was hit or miss when I contacted them.
👍 Helpful (15) 🔗 Share

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