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Lease vs buy POS hardware?

🛒 Buying Advice 👁️ 1,005 views 💬 16 replies 📅 Oct 22, 2025
Quick question for the community:

We're trying to figure out the best approach for our cafe

Would love to hear from others who've dealt with this.
Heather Brooks 👑 Master
1,240 points • Member since Nov 2024

💬 16 Replies

Ruth Powell
👑 Master
213 posts
Oct 22, 2025
This is why we switched to Paychex. No regrets.
👍 Helpful (19) 🔗 Share
Michelle Hughes
👑 Master
197 posts
Oct 22, 2025
Had the same problem, support was slow but eventually helpful when I contacted them.
👍 Helpful (6) 🔗 Share
Kimberly Anderson
👑 Master
207 posts
Oct 26, 2025
Great question! In my experience with SpotOn, it has been working well for us
👍 Helpful (2) 🔗 Share
Nicole Nelson
👑 Master
198 posts
Oct 27, 2025
The modifier handling is definitely worth the extra cost IMO.
👍 Helpful (17) 🔗 Share
Catherine Kim
👑 Master
197 posts
Oct 27, 2025
Had the same problem, support was hit or miss when I contacted them.
👍 Helpful (15) 🔗 Share
Catherine Wilson
👑 Master
206 posts
Oct 28, 2025
Agreed with the above. Also worth mentioning you should also check the settings
👍 Helpful (15) 🔗 Share
Raymond Ward
👑 Master
214 posts
Oct 31, 2025
+1 to this. We've seen similar results.
👍 Helpful (9) 🔗 Share
Sandra Nguyen
👑 Master
207 posts
3w ago
Check out the loyalty rewards setting, that might help.
👍 Helpful (6) 🔗 Share
Eugene Nguyen
👑 Master
210 posts
3w ago
This is why we switched to Shopify POS. No regrets.
👍 Helpful (4) 🔗 Share
Nicole Young
👑 Master
227 posts
3w ago
For cafe, I'd recommend considering looking at multiple options
👍 Helpful (0) 🔗 Share
Tyler Morgan
👑 Master
244 posts
2w ago
+1 to this. We've seen similar results.
👍 Helpful (20) 🔗 Share
Frank Wood
👑 Master
207 posts
2w ago
The kitchen tickets is definitely worth the extra cost IMO.
👍 Helpful (7) 🔗 Share
Heather Kelly
👑 Master
184 posts
1w ago
Had the same problem, support was responsive when I contacted them.
👍 Helpful (4) 🔗 Share
Eric Sanders
👑 Master
224 posts
1w ago
The time-based pricing is definitely worth the extra cost IMO.
👍 Helpful (6) 🔗 Share
Donna Zhang
👑 Master
222 posts
1w ago
This is why we switched to Square for Restaurants. No regrets.
👍 Helpful (17) 🔗 Share
Frank Walker
👑 Master
198 posts
4d ago
Different perspective here - you might want to consider a different approach
👍 Helpful (4) 🔗 Share

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