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Ingenico not printing receipts - help!

🆘 Help & Support 👁️ 3,011 views 💬 19 replies 📅 Aug 26, 2025
Quick question for the community:

We're trying to figure out the best approach for our healthcare

Would love to hear from others who've dealt with this.
Marie Adams 👑 Master
1,480 points • Member since Feb 2025

💬 19 Replies

Robert Perez
👑 Master
208 posts
Aug 26, 2025
Agreed with the above. Also worth mentioning you should also check the settings
👍 Helpful (3) 🔗 Share
Amber Reed
👑 Master
198 posts
Aug 27, 2025
Had the same problem, support was very helpful when I contacted them.
👍 Helpful (13) 🔗 Share
Ashley Sanders
👑 Master
196 posts
Sep 4, 2025
The reporting is definitely worth the extra cost IMO.
👍 Helpful (19) 🔗 Share
James Sanders
👑 Master
218 posts
Sep 10, 2025
Check out the reporting setting, that might help.
👍 Helpful (15) 🔗 Share
Amy Simmons
👑 Master
226 posts
Sep 11, 2025
We had the same issue. What worked for us was clearing the cache
👍 Helpful (16) 🔗 Share
Marcus Powell
👑 Master
196 posts
Sep 17, 2025
Great question! In my experience with Auto-Star, it has been working well for us
👍 Helpful (5) 🔗 Share
Kenneth Scott
👑 Master
214 posts
Sep 21, 2025
Great question! In my experience with Brink POS, it has been working well for us
👍 Helpful (9) 🔗 Share
Raymond Henderson
👑 Master
191 posts
Sep 29, 2025
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (13) 🔗 Share
Nathan Garcia
👑 Master
212 posts
Oct 4, 2025
We had the same issue. What worked for us was contacting support
👍 Helpful (15) 🔗 Share
Emily Rodriguez
👑 Master
211 posts
Oct 7, 2025
Check out the reporting setting, that might help.
👍 Helpful (2) 🔗 Share
Kenneth Scott
👑 Master
214 posts
Oct 12, 2025
+1 to this. We've seen similar results.
👍 Helpful (20) 🔗 Share
Joyce Perez
👑 Master
193 posts
Oct 12, 2025
For healthcare, I'd recommend considering looking at multiple options
👍 Helpful (13) 🔗 Share
James Mitchell
👑 Master
221 posts
Oct 30, 2025
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (3) 🔗 Share
Heather Stewart
👑 Master
244 posts
3w ago
Cost us about $111/month all in. Worth it.
👍 Helpful (12) 🔗 Share
Heather Brooks
👑 Master
202 posts
2w ago
Check out the reporting setting, that might help.
👍 Helpful (18) 🔗 Share
Ann Zhang
👑 Master
242 posts
1w ago
For healthcare, I'd recommend considering looking at multiple options
👍 Helpful (13) 🔗 Share
Dennis Cook
👑 Master
206 posts
1w ago
I've been using Celerant for 19 months and it has been working well for us
👍 Helpful (14) 🔗 Share
Dennis Davis
👑 Master
211 posts
6d ago
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (18) 🔗 Share
Chris Perez
👑 Master
171 posts
2d ago
Different perspective here - you might want to consider a different approach
👍 Helpful (12) 🔗 Share

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