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📰 Industry News 👁️ 4,358 views 💬 11 replies 📅 6d ago
Sharing my experience in case it helps others.

We recently made some changes to our setup

Has anyone else seen this?
Marcus Cooper 👑 Master
1,340 points • Member since Mar 2025

💬 11 Replies

Marie Adams
👑 Master
212 posts
6d ago
Check out the reporting setting, that might help.
Heather Brooks
👑 Master
227 posts
5d ago
The reporting is definitely worth the extra cost IMO.
Angela Long
👑 Master
210 posts
5d ago
Make sure you're on the latest version. That fixed it for us.
Nancy Peterson
👑 Master
230 posts
5d ago
Had the same problem, support was frustrating when I contacted them.
Raymond White
👑 Master
200 posts
4d ago
Make sure you're on the latest version. That fixed it for us.
Brittany Kim
👑 Master
187 posts
4d ago
The reporting is definitely worth the extra cost IMO.
Marcus Powell
👑 Master
196 posts
3d ago
Just went through this. Here's what I learned: take your time with the setup
Angela Reed
👑 Master
210 posts
3d ago
We had the same issue. What worked for us was checking the cable connections
Luis Zhang
👑 Master
231 posts
3d ago
Agreed with the above. Also worth mentioning you should also check the settings
Gregory Bailey
👑 Master
195 posts
2d ago
We had the same issue. What worked for us was reinstalling the app
Luis King
👑 Master
228 posts
2d ago
Training took about 5 days for our staff.

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