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How often do you update your POS?

💬 General Discussion 👁️ 3,507 views 💬 20 replies 📅 Aug 18, 2025
Sharing my experience in case it helps others.

We recently made some changes to our setup

Has anyone else seen this?
Susan Johnson 👑 Master
1,405 points • Member since Dec 2024

💬 20 Replies

Heather Brooks
👑 Master
202 posts
Aug 22, 2025
Agreed with the above. Also worth mentioning you should also check the settings
👍 Helpful (8) 🔗 Share
Raymond White
👑 Master
200 posts
Aug 22, 2025
Agreed with the above. Also worth mentioning you should also check the settings
👍 Helpful (12) 🔗 Share
Aaron Wood
👑 Master
237 posts
Aug 25, 2025
Training took about 3 days for our staff.
👍 Helpful (7) 🔗 Share
Heather Brooks
👑 Master
202 posts
Aug 26, 2025
Had the same problem, support was frustrating when I contacted them.
👍 Helpful (4) 🔗 Share
Eric Coleman
👑 Master
219 posts
Aug 30, 2025
We had the same issue. What worked for us was reinstalling the app
👍 Helpful (13) 🔗 Share
Tiffany Wright
👑 Master
210 posts
Sep 5, 2025
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (1) 🔗 Share
Raymond Wilson
👑 Master
208 posts
Sep 10, 2025
Had the same problem, support was slow but eventually helpful when I contacted them.
👍 Helpful (4) 🔗 Share
Nancy Sanders
👑 Master
217 posts
Sep 10, 2025
Training took about 3 days for our staff.
👍 Helpful (11) 🔗 Share
Willie Long
👑 Master
193 posts
Sep 14, 2025
Had the same problem, support was knowledgeable when I contacted them.
👍 Helpful (14) 🔗 Share
Donna Zhang
👑 Master
222 posts
Sep 20, 2025
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (8) 🔗 Share
Tyler King
👑 Master
194 posts
Sep 27, 2025
We had the same issue. What worked for us was restarting the terminal
👍 Helpful (18) 🔗 Share
Marcus Bradley
👑 Master
223 posts
Oct 3, 2025
The service history is definitely worth the extra cost IMO.
👍 Helpful (0) 🔗 Share
David Wright
👑 Master
198 posts
Oct 20, 2025
Check out the retail integration setting, that might help.
👍 Helpful (6) 🔗 Share
Raymond Miller
👑 Master
197 posts
2w ago
+1 to this. We've seen similar results.
👍 Helpful (9) 🔗 Share
Scott Reed
👑 Master
218 posts
2w ago
Training took about 3 days for our staff.
👍 Helpful (16) 🔗 Share
Janet Park
👑 Master
206 posts
2w ago
Different perspective here - you might want to consider a different approach
👍 Helpful (13) 🔗 Share
Miguel Rodriguez
👑 Master
189 posts
2w ago
Agreed with the above. Also worth mentioning you should also check the settings
👍 Helpful (17) 🔗 Share
Jessica Nelson
👑 Master
208 posts
1w ago
+1 to this. We've seen similar results.
👍 Helpful (9) 🔗 Share
Marie Foster
👑 Master
205 posts
2d ago
For salon, I'd recommend considering looking at multiple options
👍 Helpful (20) 🔗 Share
Jerry Davis
👑 Master
204 posts
2d ago
We had the same issue. What worked for us was reconfiguring the network settings
👍 Helpful (2) 🔗 Share

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