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How often do you update your POS?

💬 General Discussion 👁️ 3,944 views 💬 20 replies 📅 Aug 9, 2025
Quick question for the community:

We're trying to figure out the best approach for our retail

Would love to hear from others who've dealt with this.
Susan Taylor 👑 Master
1,440 points • Member since Sep 2025

💬 20 Replies

Heather Brooks
👑 Master
202 posts
Aug 9, 2025
Had the same problem, support was very helpful when I contacted them.
👍 Helpful (19) 🔗 Share
Mike Martin
👑 Master
208 posts
Aug 12, 2025
Check out the purchase orders setting, that might help.
👍 Helpful (8) 🔗 Share
Rebecca Perry
👑 Master
223 posts
Aug 15, 2025
We had the same issue. What worked for us was updating the firmware
👍 Helpful (16) 🔗 Share
Helen Stewart
👑 Master
216 posts
Aug 15, 2025
Great question! In my experience with 7shifts, it has been working well for us
👍 Helpful (8) 🔗 Share
Scott Peterson
👑 Master
208 posts
Aug 15, 2025
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (14) 🔗 Share
Carlos Murphy
👑 Master
218 posts
Aug 17, 2025
Different perspective here - you might want to consider a different approach
👍 Helpful (9) 🔗 Share
Donna Washington
👑 Master
187 posts
Aug 24, 2025
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (15) 🔗 Share
Amy Kim
👑 Master
193 posts
Aug 27, 2025
The returns processing is definitely worth the extra cost IMO.
👍 Helpful (5) 🔗 Share
Marie Adams
👑 Master
212 posts
Aug 30, 2025
Cost us about $181/month all in. Worth it.
👍 Helpful (8) 🔗 Share
Justin Collins
👑 Master
212 posts
Sep 13, 2025
Agreed with the above. Also worth mentioning you should also check the settings
👍 Helpful (5) 🔗 Share
Heather Brooks
👑 Master
202 posts
Sep 30, 2025
We had the same issue. What worked for us was contacting support
👍 Helpful (20) 🔗 Share
Brenda Walker
👑 Master
243 posts
Oct 4, 2025
Great question! In my experience with Infor HMS, it has been working well for us
👍 Helpful (3) 🔗 Share
Gregory Watson
👑 Master
199 posts
Oct 4, 2025
The layaway management is definitely worth the extra cost IMO.
👍 Helpful (18) 🔗 Share
Samantha Green
👑 Master
222 posts
Oct 13, 2025
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (14) 🔗 Share
Elizabeth Green
👑 Master
212 posts
Oct 15, 2025
Agreed with the above. Also worth mentioning you should also check the settings
👍 Helpful (12) 🔗 Share
Laura Davis
👑 Master
238 posts
Oct 27, 2025
Agreed with the above. Also worth mentioning you should also check the settings
👍 Helpful (0) 🔗 Share
Raymond Harris
👑 Master
198 posts
Oct 31, 2025
Agreed with the above. Also worth mentioning you should also check the settings
👍 Helpful (2) 🔗 Share
Eric White
👑 Master
215 posts
2w ago
The customer loyalty program is definitely worth the extra cost IMO.
👍 Helpful (6) 🔗 Share
Carlos Murphy
👑 Master
218 posts
2w ago
Cost us about $65/month all in. Worth it.
👍 Helpful (14) 🔗 Share
Donna Zhang
👑 Master
222 posts
1w ago
We had the same issue. What worked for us was reinstalling the app
👍 Helpful (9) 🔗 Share

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