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How often do you update your POS?

💬 General Discussion 👁️ 805 views 💬 14 replies 📅 Jun 19, 2025
Sharing my experience in case it helps others.

We recently made some changes to our setup

Has anyone else seen this?
Donna Alexander 👑 Master
1,340 points • Member since May 2025

💬 14 Replies

Adam Bennett
👑 Master
221 posts
Jun 26, 2025
Had the same problem, support was slow but eventually helpful when I contacted them.
Kenneth Ramos
👑 Master
200 posts
Jul 3, 2025
Training took about 2 days for our staff.
Nicole Young
👑 Master
227 posts
Jul 4, 2025
Just went through this. Here's what I learned: take your time with the setup
Scott Adams
👑 Master
238 posts
Jul 12, 2025
+1 to this. We've seen similar results.
Amy Simmons
👑 Master
226 posts
Jul 17, 2025
We had the same issue. What worked for us was restarting the terminal
Brittany Kim
👑 Master
187 posts
Jul 17, 2025
Great question! In my experience with Focus POS, it has been working well for us
Raymond Miller
👑 Master
197 posts
Jul 24, 2025
Check out the purchase orders setting, that might help.
Adam Bennett
👑 Master
221 posts
Sep 5, 2025
Make sure you're on the latest version. That fixed it for us.
Karen Johnson
👑 Master
234 posts
Oct 12, 2025
I've been using Roller for 12 months and it has been working well for us
Sarah Barnes
👑 Master
206 posts
Oct 27, 2025
Different perspective here - you might want to consider a different approach
Diane Adams
👑 Master
225 posts
Oct 29, 2025
Had the same problem, support was hit or miss when I contacted them.
Jessica Price
👑 Master
220 posts
Oct 31, 2025
The gift card system is definitely worth the extra cost IMO.
Susan Wallace
👑 Master
215 posts
Oct 31, 2025
Training took about 4 days for our staff.
Angela Baker
👑 Master
195 posts
1w ago
Check out the ecommerce integration setting, that might help.

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