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Honest review of Roller after 20 months

⭐ Review Discussion 👁️ 1,166 views 💬 15 replies 📅 Jun 16, 2025
Looking for recommendations:

We need something that handles cafe operations well

Budget is around $167/month. What would you suggest?
Jennifer Wright 👑 Master
1,305 points • Member since Jul 2025

💬 15 Replies

Kevin Robinson
👑 Master
214 posts
Jun 26, 2025
Training took about 2 days for our staff.
👍 Helpful (6) 🔗 Share
Kyle Thomas
👑 Master
226 posts
Jun 26, 2025
We had the same issue. What worked for us was contacting support
👍 Helpful (7) 🔗 Share
Melissa Murphy
👑 Master
214 posts
Jul 14, 2025
We had the same issue. What worked for us was reinstalling the app
👍 Helpful (20) 🔗 Share
Donna Alexander
👑 Master
212 posts
Jul 15, 2025
Different perspective here - you might want to consider a different approach
👍 Helpful (11) 🔗 Share
James Park
👑 Master
212 posts
Jul 19, 2025
This is why we switched to iQmetrix. No regrets.
👍 Helpful (4) 🔗 Share
Nancy Lewis
👑 Master
208 posts
Jul 22, 2025
Check out the mobile ordering setting, that might help.
👍 Helpful (11) 🔗 Share
Nicole Thompson
👑 Master
223 posts
Aug 10, 2025
This is why we switched to Simphony. No regrets.
👍 Helpful (9) 🔗 Share
Samantha Green
👑 Master
222 posts
Aug 24, 2025
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (13) 🔗 Share
Aaron Wood
👑 Master
237 posts
Sep 10, 2025
Training took about 1 days for our staff.
👍 Helpful (8) 🔗 Share
Stephanie Hill
👑 Master
189 posts
Oct 7, 2025
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (6) 🔗 Share
Adam Scott
👑 Master
232 posts
Oct 22, 2025
For cafe, I'd recommend considering looking at multiple options
👍 Helpful (8) 🔗 Share
Henry Martin
👑 Master
196 posts
2w ago
For cafe, I'd recommend considering looking at multiple options
👍 Helpful (12) 🔗 Share
Frank Wood
👑 Master
207 posts
2w ago
Had the same problem, support was frustrating when I contacted them.
👍 Helpful (16) 🔗 Share
Frances Chen
👑 Master
220 posts
6d ago
Great question! In my experience with Focus POS, it has been working well for us
👍 Helpful (8) 🔗 Share
Ann Zhang
👑 Master
242 posts
6d ago
Check out the kitchen tickets setting, that might help.
👍 Helpful (18) 🔗 Share

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