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Honest review of Infor HMS after 12 months

⭐ Review Discussion 👁️ 3,663 views 💬 21 replies 📅 Jul 23, 2025
Sharing my experience in case it helps others.

We recently made some changes to our setup

Has anyone else seen this?
Robert Garcia 👑 Master
1,370 points • Member since Oct 2025

💬 21 Replies

Melissa Walker
👑 Master
231 posts
Jul 24, 2025
Had the same problem, support was excellent when I contacted them.
👍 Helpful (7) 🔗 Share
Michelle Reed
👑 Master
251 posts
Jul 28, 2025
Training took about 4 days for our staff.
👍 Helpful (9) 🔗 Share
Carlos Murphy
👑 Master
218 posts
Jul 29, 2025
Had the same problem, support was hit or miss when I contacted them.
👍 Helpful (11) 🔗 Share
Nancy Park
👑 Master
227 posts
Aug 7, 2025
We had the same issue. What worked for us was checking the cable connections
👍 Helpful (20) 🔗 Share
Samantha Green
👑 Master
222 posts
Aug 13, 2025
Agreed with the above. Also worth mentioning you should also check the settings
👍 Helpful (17) 🔗 Share
Raymond White
👑 Master
200 posts
Aug 20, 2025
Cost us about $62/month all in. Worth it.
👍 Helpful (2) 🔗 Share
Rebecca Foster
👑 Master
218 posts
Aug 30, 2025
Agreed with the above. Also worth mentioning you should also check the settings
👍 Helpful (15) 🔗 Share
Paul Graham
👑 Master
217 posts
Sep 12, 2025
Had the same problem, support was excellent when I contacted them.
👍 Helpful (7) 🔗 Share
Chris Wood
👑 Master
247 posts
Sep 18, 2025
Make sure you're on the latest version. That fixed it for us.
👍 Helpful (1) 🔗 Share
Margaret Davis
👑 Master
210 posts
Sep 21, 2025
Agreed with the above. Also worth mentioning you should also check the settings
👍 Helpful (4) 🔗 Share
Heather Brooks
👑 Master
227 posts
Sep 24, 2025
I've been using NCR Silver for 21 months and it has been working well for us
👍 Helpful (19) 🔗 Share
Lauren Rogers
👑 Master
229 posts
Oct 1, 2025
I've been using PioneerRx for 14 months and it has been working well for us
👍 Helpful (16) 🔗 Share
Derek Park
👑 Master
224 posts
Oct 4, 2025
The membership management is definitely worth the extra cost IMO.
👍 Helpful (10) 🔗 Share
Ann Harris
👑 Master
231 posts
Oct 6, 2025
Different perspective here - you might want to consider a different approach
👍 Helpful (14) 🔗 Share
Dennis Brown
👑 Master
208 posts
Oct 14, 2025
We had the same issue. What worked for us was reinstalling the app
👍 Helpful (6) 🔗 Share
Nathan Garcia
👑 Master
212 posts
Oct 30, 2025
I've been using Fattmerchant for 9 months and it has been working well for us
👍 Helpful (16) 🔗 Share
Raymond Ward
👑 Master
214 posts
4w ago
This is why we switched to ACE POS. No regrets.
👍 Helpful (13) 🔗 Share
Ann Zhang
👑 Master
242 posts
4w ago
Just went through this. Here's what I learned: take your time with the setup
👍 Helpful (10) 🔗 Share
Betty Hamilton
👑 Master
198 posts
2w ago
I've been using Dejavoo for 20 months and it has been working well for us
👍 Helpful (10) 🔗 Share
Susan Collins
👑 Master
197 posts
1w ago
The package deals is definitely worth the extra cost IMO.
👍 Helpful (13) 🔗 Share

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