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Hike POS long-term review - the good and bad

⭐ Review Discussion 👁️ 592 views 💬 21 replies 📅 Oct 9, 2025
Quick question for the community:

We're trying to figure out the best approach for our salon

Would love to hear from others who've dealt with this.
Sarah Barnes 👑 Master
1,380 points • Member since Apr 2025

💬 21 Replies

Dorothy Scott
👑 Master
195 posts
Oct 9, 2025
Agreed with the above. Also worth mentioning you should also check the settings
👍 Helpful (2) 🔗 Share
Laura Sanders
👑 Master
221 posts
Oct 9, 2025
+1 to this. We've seen similar results.
👍 Helpful (12) 🔗 Share
Rebecca OBrien
👑 Master
202 posts
Oct 14, 2025
Had the same problem, support was knowledgeable when I contacted them.
👍 Helpful (15) 🔗 Share
Jessica Murphy
👑 Master
206 posts
Oct 19, 2025
Great question! In my experience with Upserve, it has been working well for us
👍 Helpful (10) 🔗 Share
Jason Nguyen
👑 Master
211 posts
Oct 20, 2025
Training took about 3 days for our staff.
👍 Helpful (3) 🔗 Share
Dorothy Perry
👑 Master
217 posts
Oct 21, 2025
Check out the waitlist feature setting, that might help.
👍 Helpful (6) 🔗 Share
Henry Russell
👑 Master
223 posts
Oct 21, 2025
Great question! In my experience with Clover Dining, it has been working well for us
👍 Helpful (18) 🔗 Share
Amy Reed
👑 Master
207 posts
Oct 21, 2025
For salon, I'd recommend considering looking at multiple options
👍 Helpful (15) 🔗 Share
Susan Taylor
👑 Master
208 posts
Oct 22, 2025
Had the same problem, support was slow but eventually helpful when I contacted them.
👍 Helpful (7) 🔗 Share
Kyle Thomas
👑 Master
213 posts
Oct 27, 2025
Agreed with the above. Also worth mentioning you should also check the settings
👍 Helpful (11) 🔗 Share
Heather Brooks
👑 Master
202 posts
4w ago
Agreed with the above. Also worth mentioning you should also check the settings
👍 Helpful (19) 🔗 Share
Angela Long
👑 Master
210 posts
3w ago
Cost us about $156/month all in. Worth it.
👍 Helpful (14) 🔗 Share
Ann Zhang
👑 Master
242 posts
2w ago
This is why we switched to Clover Go. No regrets.
👍 Helpful (15) 🔗 Share
Margaret Davis
👑 Master
210 posts
2w ago
The commission tracking is definitely worth the extra cost IMO.
👍 Helpful (3) 🔗 Share
Sandra Cooper
👑 Master
198 posts
2w ago
We had the same issue. What worked for us was reinstalling the app
👍 Helpful (12) 🔗 Share
Catherine Kim
👑 Master
197 posts
1w ago
Great question! In my experience with Hike POS, it has been working well for us
👍 Helpful (19) 🔗 Share
Jonathan Taylor
👑 Master
215 posts
1w ago
Cost us about $59/month all in. Worth it.
👍 Helpful (2) 🔗 Share
Diana Carter
👑 Master
225 posts
1w ago
Had the same problem, support was hit or miss when I contacted them.
👍 Helpful (10) 🔗 Share
Raymond Miller
👑 Master
197 posts
6d ago
Cost us about $136/month all in. Worth it.
👍 Helpful (4) 🔗 Share
Eric Coleman
👑 Master
219 posts
5d ago
I've been using Fresha for 12 months and it has been working well for us
👍 Helpful (18) 🔗 Share

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